Vice President, Head Of Transformation, Kemper Auto
Current
Nov 2022 - Present
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Lee Berger Email & Phone Number
Vice President, Head of Transformation, Kemper Auto
at
Kemper
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✓ Verified August 2026
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Profile completeness 86%
Current company
Role
Vice President, Head of Transformation, Kemper Auto
Location
Hartford, Connecticut, United States
Who is Lee Berger? Overview
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Quick answer
Lee Berger is listed as Vice President, Head of Transformation, Kemper Auto at Kemper, based in Hartford, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Lee Berger.
Lee Berger previously worked as AVP, Business Insurance, Head of Product Management for Agent Capabilities (Small Commercial) at Travelers and AVP, Head of Operations Customer Experience at Travelers. Lee Berger holds B.S., Mathematics from University Of Michigan.
Company email context
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Kemper
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Profile bio
About Lee Berger
Specialties: customer experience, customer loyalty metrics and models, VOC / measurement design, cost/benefit analyses, insurance processing, marketing, change management, driving corporate culture, digital strategy, design thinking / human-centered design
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Lee Berger's current company
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6 roles
Lee Berger work experience
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Avp, Business Insurance, Head Of Product Management For Agent Capabilities (Small Commercial)
Head of Product Management for Agent Capabilities within Small Commercial segment. Drove growth through digital capabilities and partnering with underwriting and product line leaders to ensure profitability. Defined practical execution of Agile model, focusing delivery teams on the work and KPIs that mattered most to the business.
Jun 2017 - Oct 2022
Avp, Head Of Operations Customer Experience
Established Customer Experience practice within Travelers Enterprise Operations, leading development and driving execution of CX strategy across ~6,000 employees in ~90 domestic and international offices. Drove increased “outside in” cultural focus; elevated amount, quality, and utility of VOC listening; and lead deep analysis of individual Operations areas, culminating in the creation and execution of multi-year CX roadmaps.
Aug 2013 - May 2017
Avp, Personal Insurance Consumer Strategy
Responsible for sales strategy within Travelers’ Personal Insurance Direct-to-Consumer distribution channels (both online and call center), including overall approach as well as specific concept ideation, feasibility and cost-benefit analyses, and executive business ownership of pursued projects.Also responsible for development of Personal Insurance multi-year digital strategy as well as design of customer retention programs across all distribution channels.
Jul 2008 - Jul 2013
Senior Marketing Manager
Responsible for Customer Experience loyalty metrics, measurement design, and insight generation.
Dec 2004 - Jul 2008
Manager
Roles included program management, project management, shared service strategy, web measurement, technology strategy, marketing program design, business case/CBA development, test strategy design and implementation, and mainframe development programming. Focus exclusively on personal and commercial insurance.
Jul 1995 - Mar 2004
2 education records
Lee Berger education
B.S., Mathematics
University Of Michigan
Education record
Oakland Mills High School
FAQ
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What company does Lee Berger work for?
Lee Berger works for Kemper.
What is Lee Berger's role at Kemper?
Lee Berger is listed as Vice President, Head of Transformation, Kemper Auto at Kemper.
Where is Lee Berger based?
Lee Berger is based in Hartford, Connecticut, United States while working with Kemper.
What companies has Lee Berger worked for?
Lee Berger has worked for Kemper, Travelers, Allstate Insurance, and Accenture.
How can I contact Lee Berger?
You can use AeroLeads to view verified contact signals for Lee Berger at Kemper, including work email, phone, and LinkedIn data when available.
What schools did Lee Berger attend?
Lee Berger holds B.S., Mathematics from University Of Michigan.
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