Lisa-Marie Bossa Davidovic Email & Phone Number

As the Director of Operations at RESITEK, I oversee daily operations, optimize service delivery, and drive strategic initiatives to ensure we exceed client expectations. My role involves strategy development and day-to-day oversight to maintain our commitment to small businesses and ensure we provide expert-level IT service, cybersecurity, and proactive.

As a Project Manager in Operations, my role was focused on enhancing the customer experience and optimizing store-level efficiency for online orders. I oversaw the development of technology solutions with the goal of improving the online order placement process for clients and streamlining order fulfillment within the store. One notable example of my work.

Longueuil

Responsible for planning and overseeing all aspects of the project assigned, as well as ensuring a strong client relationship.

As a Project Manager at McKesson Canada, encompassing well-known banners such as Proxim, Uniprix, IDA, Medicine Shoppe, Guardian, and Remedy'sRx, my primary responsibility was to lead and coordinate the development of web and mobile solutions designed to enhance the client experience and boost efficiency in prescription-related processes. This included.

Montreal, Canada Area

Responsible for the development and implementation of marketing technology solutions on a national level. Projects include the development and promotion of a CRM solution (LexisNexis InterAction) as well as the integration of a marketing communications solution (Vuture Vx).

Montreal, Canada Area

Responsible for the implementation of a CRM solution (LexisNexis InterAction) on a national level and overseeing project resources.

Responsible for coordinating internal client events (selecting venues, determining the cost, arranging event services and monitoring client approval).

Project Management, Business Administration And Management

Business Administration, Marketing And Sales

Marketing And Communications