• Hire and supervise Graduate Assistant in his/her duties; supervise student workers• Answer calls and e-mails from parents and family members via parent hotline and e-mail address• Designed, wrote and edited content for new website for University of Memphis parents (memphis.edu/umparents) and continue management of the site including recent migration to new site• Write and edit monthly electronic newsletter for the University of Memphis parents. Designed and headed effort to create a new template for the Parent E-news• Planned and executed 3 day Parent & Family Weekend for over 600 family members and students. • Present at Parent Orientation during New Student Orientation, represent Parent & Family Services at Information Fair and assist with the organization of the Parent Panel session• Created and manage University of Memphis Parents Facebook page (facebook.com/uofmparents), Twitter Account (@UMparents) and Instagram Account (@UMparents)• Increased fundraising efforts through the Parent Fund and creation of the Parent & Family Council• Facilitated and created new materials for parents, including annual Parent Calendar, brochures, and promotional items• Attend professional conferences on behalf of the University• Planned Parent Dinners and other events for University parents• Represent Parent & Family Services at recruiting events • Prepare Parent & Family Services annual planning document and annual report• Manage four University websites and assist Tech Coordinators with management of other sites as needed• Write, edit, and compile documents for the division of Student Affairs• Plan and mange major Student Affairs events• Create PowerPoint presentations and other presentation materials, perform research, produce written materials, and edit documents for the Vice President for Students Affairs• Responsible for budgetary tasks, such as management of VP foundation account, Parent Fund, travel authorizations, travel claims, and transfer vouchers

Wrote an IMLS Museums for America Grant to develop the Links Education and Cultural Center; Developed questions for youth focus groups to be conducted before, during, and after the museum renovation; Performed benchmark research on similar museums who have or are renovating; Wrote an archives policy for items associated with the renovation; Researched and created a spreadsheet of all grants available to the museum; Researched, requested, and managed quotes for translators and translation equipment for the International Coalition of Sites of Conscience conference held in Memphis in June 2009; Assisted with and participated in the International Coalition of Sites of Conscience conference; Researched information on ways that the museum could begin recycling and how those methods could positively impact the museum

Wrote and implemented a collections management policy for the museum; Accessioned objects into the museum’s main collections; Designed and organized a History and Economics Fair for high school students; Researched and designed an exhibit on sharecropping

Provided executive-level administrative support to the Vice President of Remarketing and seven direct reports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines