Lynn Carlson Email & Phone Number

Burnsville, Mn

Manage all aspects of a successful political campaign including executing the campaign plan, allocating physical, financial and material resources, setting and maintaining schedule, ensuring sufficient volunteer resources assigned, and abiding by all laws and regulations.

Eagan, Mn

Elicited, analyzed, documented requirements for internal system upgrades and enhancements. Internal liaison between business owners, development staff and PMO. - Defined, researched, documented and managed requirements for improvements of internally developed ordering system.- Researched usage of new requirements management tool for uploading Visio diagrams rather than recreating within the tool, saving significant hours per diagram. - Created training document on Visio uploading process and demonstrated process to colleagues.

Planned, allocated, monitored and reported bi-annual budgets of $30M for engineering technology updates. Applied Earned Value (EV) principles to monitor cost and schedule performance. Analyzed scope changes and requirements changes. Reported requirements traceability. Documented impacts to cost and schedule baselines. Applied Waterfall development model.- Consistently met budget thresholds for Team Sub programs meeting corporate EV goals. - Reduced estimate turnaround time 25% by creating an innovative budgeting tool.- Participated on Electronic Program Directive design team resulting in a $330k annual cost savings.- Assumed co-worker Trainer/SME role for SAP implementation.- Created budget and process models to demonstrate cost impacts.- Developed Task Budget tool, applying Six Sigma methodology, to compile individual account budget to actual cost on a weekly basis thus streamlining data accessibility to engineering team.

Managed 28 full-time team members,scheduled resources, defined scope, elicited and determined requirements to implement MerrillReports product at new client sites within budget and on schedule. Provided prospective customer demonstrations and end user training and support. - Designed and created staff scheduling and resource model for headcount planning and forecasting.- Greatly reduced preparation time of cost estimates for new sales with an MS Excel tool. - Instituted time-tracking procedures and streamlined intra-company billing process improvement which eliminated repetitive data entry and reduced costs by 75% for internal invoice production. - Assisted IT staff with planning, specifying and scheduling new product enhancements / improvements which considerably increased customer satisfaction and sales.

Managed contact center and claims processing staff for insurance class action lawsuits and bankruptcies. Elicited, defined and documented project scope and requirements.- Passed State of Minnesota Life/Health insurance license exam

Managed and allocated project management staff of 15 and up to 1500 temporary coding personnel successfully staffing individual litigation support projects. Elicited, defined and documented scope and requirements, presented options, analyzed impacts of scope changes, provided prospective sales support and end user training and support. Managed document coding facilities in Bloomington & St Paul, MN; Wilmington, Delaware; Manila, The Philippines and New Delhi, India. Managed document repositories in Bloomington, MN.- Instituted quality assurance process which maintained corporate quality level of 97% accuracy, two points higher than industry standard.- Planned, organized and opened the New Delhi facility in December 1996 further reducing off-shore production costs.- Led operations team for new image based coding technology to increase productivity.- Opened Manila coding facility in October 1992 assuring the same operational results as US facilities reducing production costs by over 50%.- Developed and instituted an incentive plan for the document coder without increasing labor cost.- Designed MS Access program for physical resource planning and scheduling.

Bachelor Of Science (B.S.), Mathematics

Education record