• Oversee multiple associations as assigned.Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.•Primary liaison with the Association Board of Directors and homeowners; perform duties as requested by the Board of Directors and in accordance with the management agreement.• Maintain annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.•Review monthly financial reports; submit management summary to the Board of Directors; make recommendations to the Board of Directors and committee members regarding major capital expenditures to maintain the desired community appearance and operation. Create and manage budgets.• Oversee AP process; monitor corporate and client Prepare Board packages according to established time frames; attend community events and Board meetings.•Ensure Board of Directors are aware of legal actions involving the Association; maintain unit and contract files relating to the operations of the Association.

• Review lease agreements to ensure compliance with state laws and industry standards• Managing tenant accounts by collecting rent payments and processing late fees• Field and discuss lease- related questions and/ or open issues with Property Managers and follow up withother departments as needed• Assist in drafting and preparing of various commercial real estate documents such as lease documents,amendments, tenant notices, license agreements, and storage agreements• Schedule and participate in leasing meetings; take meeting notes and update internal trackers

Developed strong working relationships with property management and leasing staff of MultiDwelling Unit properties• Effectively utilized Microsoft Office, Google, Facebook, Twitter, mobile apps, and other softwareprograms and social media to drive online marketing efforts• Called and visited all new build Multi Dwelling Unit properties on a regular and consistent basis prior toand following occupancy• Managed and attended frequent on-site events to generate subscriber growth• Proactively followed-up with customer and property staff as appropriate regarding sales, product,technical, or customer care issues• Consistent exercise of independent judgement and discretion in matters of significance

Responsible for 187 Units• Hosted all walk-in prospect tours and convert telephone traffic to in person tours• Ability to confidently handle difficult situations professionally and positively• Complied with all Federal and Local Fair Housing regulations and ordinances• Assisted with oversight of a Class A new lease up project• Ensured office amenities were always stocked and available to residents• Ability to understand resident’s account ledger• Participated in all outreach marketing and promotional efforts• Assisted management with all resident retention and social activities

*Greeting prospective residents and providing them with property tours*Processing lease applications and qualifying residents*Supporting the Property Manager with general office maintenance by answering phones and performing other administrative tasks

*Completes lease form or agreement and collects rental deposit.*Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.*Thorough knowledge of lease terms, specifications and all community policies.*Knowledgeable of required telephone and sales techniques.* Knowledgeable of current market conditions.*Fully informed of current rental rates, sizes, locations and all amenities of property.

* Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution* Record all telephone and in-person visits on appropriate reports, along with distributing all company and community-issued notices*Ensures that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed

* Provided support and assistance to the manager and other staff members* Accountable for communicating messages to staff members, clients, and businesses * Data entry processing, posted daily receipts, maintained filing, and tallied deposits and receivables * Interacted with customers to provide information about services and helped resolve customers complaints

* Conducted diversified recreation leader activities such as arts and crafts, organized games, social recreation, and informal music activities* Assisted in organizing promotion and directing special events such as athletic events and Halloween Carnival * Insured safety precautions are observed in assigned activities, free play and administered first aid, when required* Planned and problem solved, adhered to policies for dealing with