Fundraising and development, grant writing, communications.

Provided operational oversight for institution that addresses community’s needs through student volunteerism. Provided broad range of community services and programs, including tutoring/mentoring, homeless ministry, and program for adults transitioning into workplace. Introduced structure to organization, partnering with management team, board, and internal and external constituents to formulate strategic plan and define practices for program assessment; gained buy-in from stakeholders throughout ANP and led process for communicating new mission and vision. Eliminated ineffective programs while increasing volunteering opportunities.Directed redesign of organization’s website, critical step in bolstering marketing and communications efforts. Coordinated extracurricular service activities. Established relationships with community agencies, schools, social service organizations, alumni, parent organizations, and faculty and staff.

Recognized and corrected misconceptions about organization, its mission, and programming; strengthened communications, ultimately achieving greater involvement from volunteers and reaching more constituents in community. Applied for and secured grants in excess of $200,000, used for program enhancements. Authored content for website, newsletter, and brochures, distributed both internally and externally, resulting in significant increase in visibility and understanding of program. Participated in formation of organization’s first strategic plan. Developed logic models and survey tools used to analyze program effectiveness. Identified opportunities to enhance programs and implemented appropriate changes. Established and maintained relationships with community contacts and promoted volunteering opportunities.

Played key role in development of balanced scorecard and integrated performance measurement system. Gained familiarity with strategic planning, partnering with upper management to set priorities, create corporate and functional strategic plans, and measure performance.

Assisted banks in formulating community partnerships in keeping with requirements of Community Reinvestment Act. Oversaw diverse communications team charged with developing and disseminating communiqué to internal and external stakeholders. Managed board of directors as well as team of communications professionals and community reinvestment specialists.