Magnus Dahl Email & Phone Number

Gothenburg, Sweden

Head of Global Sales Operations | June 2020-present dateHead of Process and Tools | October 2015-June 2020Responsible for the operational backbone and driving productivity improvements across sales. Provides integrated methods, processes, tools, and data analytics for sales teams and senior executives. Leads strategic change initiatives, defining, designing, and implementing global standards and best practices. Process developer in a multicultural global organizationServes as Project Manager and business systems owner for global, multi-year business and IT transformation project aimed at modernizing, consolidating, and digitalizing the entire IT enterprise stack, including Sales Enablement systems.

Sweden, Global

Project & Program Manager | Head of Sales Development and Operations | 2012-2015Head of Sales Development and Operation - Enhanced customer engagement through effective sales forecasting, pipeline management, and the development of operational models and ways of working. Created and implemented comprehensive sales competencies and skills development plans.Project & Program Manager for global change initiatives such as multi-year programs aimed at improving service-driven software sales, requiring customer transformation, new ways of working, and organizational change. Provided project assurance and advisory services to sales and project delivery teams across regions. Led a cross-functional Partner Program to extend market reach into new industry verticalsActive member of leadership teams, contributing to strategic decision-making and organizational growth

Dubai, United Arab Emirates

Region Pre-Sales Manager | Region Middle East and Africa | 2010-2012Lead Consultant Solution Sales based in Dubai (United Arab Emirates). Specialized in consultative solution selling across the Middle East and North East Africa regions. Pre-sales team lead for solution consultants across both regions; mentoring/coaching, training. Provided advisory to customer units, key accounts and end-customers, moderated customer workshops, delivered customer C-level presentations, solution design and customer proposals/quotes.

Sweden, Global

Solution Consultant | Engagement Manager BSS Sales | 2007-2010Sales Engagement Manager in Convergent Charging and Billing Sales hit team to drive growth in complex Business Support Solutions Sales. Provided comprehensive pre-sales support to Market Units in North Africa and the Middle East, as well as Global Customer Accounts.

Gothenburg, Sweden

Manager CRM, Marketing and Sales IT | 2004-2007Led a team of over 20 professionals. Directed the development, implementation, roll-out, and administration of sales and marketing tools, including global CRM systems. Managed IT planning, technology roadmaps, deployment, and operations.

Sweden, Uk

Provided consulting and project management services to telecom operators in the Nordic market. Led initiatives to digitalize and modernize business support systems, focusing on telecom pre- and post-paid billing systems.

Sweden, Global

Customer project manager. Successfully led greenfield Telecom Business Support Systems implementation projects in Japan, India, China, and the Nordic countries.

Master’S Degree

Bachelor Of Science