Louisa Mfum-Mensah Email & Phone Number

Experienced Government and Non-Profit professional with demonstrated skills in operations, government relations and communications. Current Advisory Board member for Horizons at Cristo Rey, Advocacy & Communications Board Committee Member for Philadelphia Youth Sports Collaborative, and Steering Committee Member for the National Network of Fiscal Sponsors.

Listed skills include Fundraising, Nonprofits, Public Speaking, Social Media, and 28 others.

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  Vice President Of Partner Experience

  Urban Affairs Coalition

  Feb 2024 - Present - Philadelphia, Pennsylvania, United States

  - Led the Partner Experience team by providing strategic vision and tactical direction, ensuring alignment with organizational goals and objectives.- Established and cascaded team objectives and KPIs to drive performance excellence across the Partner Experience team.- Managed, supported, and coached team members to maximize their potential and achieve peak performance levels.- Identified and facilitated career development opportunities for all members of the Partner Experience team.- Prioritized the growth of Partner relationships, leveraging high-quality deliverables and process refinement as key success factors.- Fostered cohesion between Fiscally Sponsored and Trusted Payment Vendor teams to streamline operations and enhance partner experiences.- Utilized data-driven analysis to continually advance the Partner experience, implementing improvements based on industry best practices.- Collaborated with various departments throughout the organization to develop and implement processes and services tailored to partner needs.- Played a key role in organization-wide efforts to enhance communications and drive cultural transformation within UAC.- Provided leadership in driving strategic planning initiatives in collaboration with the Executive Office (XO) to align organizational goals with Partner Experience objectives.