Lisa Gicking Email & Phone Number

Greenville, SC, US

Greenville, South Carolina, United States

 Monitor/maintain OGC active matters (litigation, bar charges, PLI issues, EEOC charges, etc.) Maintain litigation hold tracking sheets and developed logging system to capture steps taken to locate and preserve responsive material Corporate Governance – Implemented a board portal (Nasdaq Boardvantage) that optimized the workflow of Board meetings, and.

Greenville, South Carolina Area

Project Management support for strategic, complex firm initiatives and client facing projectsCreation and maintenance of template library, thereby improving efficiencies and processIdentified and executed multiple process improvement initiatives, resulting in significant immediate and lasting resultsPoint of synthesis for Board materialsProactive support.

Greenville, South Carolina Area

Cass is a business process outsourcer focused on invoice processing, audit, and payment as well as related business intelligence services in the telecommunications space Created and executed a program management methodology for client implementationsEnsure all contracts are implemented within contractual obligationsActed as subject matter expert in all.

Greenville, South Carolina Area

Managed twenty-seven of our most complex telecom clients, with annual revenue of $3.5MRecognized by our VP of Sales for consistently exceeding revenue goals Provided project management/escalation support for all new client implementationsDeveloped a change control process and client template libraryCreated a BCP & DR FrameworkMy focus on process.

Greenville, South Carolina Area

PropertyBoss Solutions is the leading provider of property management software systems for property and real estate association managers. Developed and executed a marketing strategy using social media, email campaigns, and direct mailMentored and provided project management support to the operations team Managed the client renewal program

Greenville, SC

TiBA Solutions was a small information technology company that provided custom software solutions to primarily governmental clientele Guided my organization to robust high-maturity practices and improved quality processesManaged all aspects of client revenue; including project health analysis, billing, budget, and forecastDeveloped executive view.

Greenville, South Carolina Area

CSC is a multinational corporation that provides information technology services and professional servicesCall Center ManagerHeld the position of Call Center Manager for 15 months, managed inbound/outbound call groupsResponsible for hiring, coaching, promoting, and firing of 25 direct reportsImplemented quality assurance programs that produced immediate.

Greenville, South Carolina Area

FedEx is a global courier delivery services companyMy job performance was consistently excellent as reflected by many awards and recognition received from executive management, project successes, and service quality increases achieved. Additionally, I managed the corporate sales program for a 300+ employee center. I was awarded the National Top Ten Sales.

Lean Six Sigma, Project Management, Certificate

Certificate, Leadership / Management Seminars

Certificate, Ms Office Suite

Business & Interior Design

Business