 Carried out successful hiring, development, motivation, and management of divisional personnel. Oversaw and managed P&L and capital projects while adhering to schedules and predetermined budgets. Built and managed an agile and responsive team with the purpose of ensuring a safe and reliable computing environment with maximum system availability and performance.  Fostered a culture of teamwork and problem-solving that produced high-quality solutions to support business success. Developed, and improved IT Help Desk as well as evaluated, and implemented IT rules and best practice guidelines. Established an ongoing plan for the performance, security, and accessibility of remote workers. Partnered with corporate teams to determine and rank technology-enablement options that affect business performance, client, and/or patient demands. Made data from the system available, understandable, and used to support fact-based decision-making. Established a governance process that met applicable laws and regulations, partner, and company expectations for patient privacy, security, and social responsibility.  Managed software development objectives, assessed progress as defined by software development methodology, and managed company staff or outsourced vendors who implemented products, services, and applications.

 Developed a class IIa blood pressure medical device and two patents in health information technology and technology. Facilitated developing and modernizing an engineering product for a blood pressure device, resulting in a 1666% increase in manufacturing cycle time efficiency. Supervised and monitored all activities associated with the formulation, implementation, and adherence to policies and procedures pertaining to the security of electronically protected health information in accordance with federal and state legislation, as well as developed and operated systems for receiving, documenting, tracking, investigating, and resolving complaints about HIPAA/PIPEDA security policies and procedures violations. Supervised all clinical software integrations for 13 implementations, including REST API, SOAP API, DotNET Plugin, Java Plugin, and jQuery Plugin. Oversaw the development of a reporting database that generated internal and external customer reports as well as KPIs. Oversaw and produced content for customer branded website installations. Designed a governance mechanism that complied with applicable laws and regulations and partner and business standards for patient privacy, security, and social responsibility. Developed and implemented process improvement strategies that effectively maintained a culture of change and continuous improvement throughout the business. Managed IT projects, research, and development. Oversaw all Regulatory compliance validation & verification efforts to commercialize products, devices and device software resulting in a $310K savings to budget. Responsive to Voice of Customer, leading value engineering projects for branding devices and solutions that drive consumer engagement and patient education.