L. Michelle Roper Email & Phone Number

Omaha, Ne, Us

Omaha, Ne, Us

Omaha, Nebraska, United States

Apply cash receipts to customer accounts within accounting softwareOver $3.5 million of payments posted weeklyPerform daily reconciliation of all cash received into banks to cash posted in the AR financial system, and resolve variancesWorks with other members of the Accounting department to ensure that all cash deposits are account for and processed correctlyCorrespond directly with customers and collection teams regarding insufficient and/or inaccurate remittance informationResearch returned items - checks, ACH and assessing NSF’s.Research and resolve overpaymentsResearch and reduce unidentified and unapplied cashMaintains a follow-up system that encourages follow through with assigned projectsUtilize appropriate judgment in discerning current cash application procedures to assess and revise inefficiencies of current proceduresCross-functional collaboration with various departmentsSpecial projects, as needed

Omaha, Nebraska, United States

• Leader of the Employee Engagement Committee• Resolve payment posting questions / concerns for various departments (A/R, Claims, Customer Service and Credit Balance)• Review & Reconcile EOBs, ERAs, payments, adjustments, insurance contracts, contracting system, insurance benefits and all account comments• Follow workflow items & meet / exceed expectations• Audit payment errors and make corrections• Create electronic/paper deposits and assign to payment poster(s) accordingly• Index Correspondence & Refund Requests• Post electronic/paper/lockbox deposits in EPIC• Train/Coach new employees as needed• Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor/Manager• Participates in special projects and performs other duties as assigned

Omaha, Nebraska, United States

• Assist with Applications Days to recruit for the Early Childhood program• Assist with Enrollment Meetings• Implement timely application processing• Enter application data into the ChildPlus.net database• Verify applications for completeness and following up on incomplete applications• Determine if family is eligible for the program• Frequent in person, phone & written contact with staff & families often involving confidential information• Document all communications regarding applications in ChildPlus.net• Enter health information (dentals, physicals, etc.) data into the ChildPlus.net database• Scan all documents and attach to each individual child in ChildPlus• Fax doctor/dentist release information to clinics/hospitals for required various health documents• Follow up with parents regarding child’s application

Music Business

Nurse Aide

High School Diploma, General Studies

Activities and Societies: Tennis