I have over 3 years of experience as a multilingual B2B2C support specialist and have translated specialized IT documents for over 5 years. As an avid student and assistant professor at the Universidad Central de Venezuela, I am passionate about IT and programming. Currently, I am looking to expand my knowledge in different areas of interest and am pivoting into Technical Account Management. My main goal is to pursue a managerial career in the technology industry.My greatest strength is my knowledge-oriented approach and eagerness to learn new things. I thrive on challenges and push myself to be the best version of myself every day._________________________________________________________________________________________________________________Work Ethic: I strive to provide the best service to the people I work with by adapting my work to their needs, delivering efficient and premium service that exceeds expectations.Areas of Expertise:➟ Technical Support➟ Customer Success➟ SaaS platforms (Zendesk, JIRA, Stripe, Hubspot, etc.)➟ Information Technology ➟ Data Analytics (SQL, Python, R, Power BI, etc.)➟ Translation and Machine Translation (MTs)