Lita Miller Email & Phone Number

Lita Miller is responsible for operations across the BCM One family of brands. She oversees the global operations team that provides follow sun onboarding and support for clients and partners. Miller develops and implements strategic plans and ensures operations are aligned to corporate goals and are efficient, effective, and compliant.

Herndon, Virginia, United States

Responsible for supporting the CEO and executive team through the M&A due diligence process. Accountable to drive M&A synergies, maximize EBITDA and integrate new entities into the large corporate organization. Working with functional leadership across products, sales, marketing, finance and operations to deliver on our corporate initiatives and align tools to promote operational excellence.

As Vice President, Business Operations for BCM One’s NextGen Communications Group, Lita Miller leads and manages the customer journey for our SIP, Managed SIP, and UCaaS customers, specifically for our acquired brand entities of SIP.US, SIPTRUNK, nexVortex, and SkySwitch. She is responsible for setting strategic direction and developing long- and short-term priorities to continuously optimize the customer journey.

Responsible for the day to day operations of an 85 employee VoIP B2B company. Supporting 7000 customers with various product offerings * Managed the development and implementation all products.* Responsible for all vendor relationships, procurement and contracts* Supervised Accounts Receivable, Accounts Payable, Collections and Payroll* Provided leadership to Post Sales, Order Services and Sales Operations* Increased Net Promoter score by 15% with Uncommon Customer Service* Implemented Human Resource best practices with new mid-level managers

Herndon, Virginia, United States

Managed the business operations side of nexVortex as we grew to a $15M company. Responsible for the Accounts Receivable, Product and Project Management teams while the company was rapidly expanding. Coordinated the post-acquisition integration of 3 companies into nexVortex. Led organization in the migration to an Agile environment.

Herndon, Va

Lita manages strategic project for nexVortex. Her responsibilities include managing development of new products, collaborating with cross-functional teams to manage and execute projects, analyze product portfolio to ensure alignment with strategic decisions. Provides leadership and strategic direction in the project management, planning, design, engineering, and implementation of cost effective products and services. Reporting directly to the COO, she is responsible for short, medium and long-range strategic and tactical network projects and planning, special projects and initiatives.

As a construction project manager, my project services can begin as early as pre-design and continue through project completion and include but are not limited to identifying design requirements, maintaining project budget and reviewing all proposed change orders, reviewing invoices and payment approvals, coordinating all punch list items with appropriate vendors, quality inspections and oversight, identifying coordination items and recommending and implementing solutions, and coordinating weekly team meetings with the designers and engineers, general contractor and owners.

Washington, Dc

Contract position to support Construction Management team as a tenant representative in commercial construction projects in DC Metro area.

Alexandria, Va

Construction Project Manager and Superintendent managing residential construction projects. Working with home owners and subcontractors to complete the clients requirements.

* Managed multiple interior construction projects throughout the project life-cycle phases - Requirements, Lease Development, Design, Construction, Move-in and Project Close-out.* Prepared lease exhibits, test fit drawings and/or narratives describing landlord and/or tenant work.* Calculated estimates for lease deals in negotiation.* Coordinated with architects to prepare construction drawings that meet lease requirements.* Prepared and analyzed RFP from multiple general contractors.* Ensured general contractor follows construction drawings and makes on site decisions that will benefit all stakeholders.* Responsible for bond management for 3 new development projects in different local jurisdictions.* Assisted in the conversion of a newly acquired building into saleable office condominiums.* Monitored ongoing construction activity in 3 office condominiums.

Facilitated a business simulation lab and maintained the intranet site for a graduate level entrepreneur course.Organized a marketing campaign to attract students to a new course offering.

New Product Program ManagerGuided a product from the development phase through production from the manufacturing perspective. Worked closely with engineering, marketing, hardware vendors and system integrators to ensure successful deployment of a product.Installation Project ManagerProvided project leadership on pre-sale implementation of software and hardware utilized in telecommunication systems. Supervised technical staff and made on-site decisions to meet the customer needs.Project SpecialistSupported project management office with five project managers. Maintained metrics and analyzed trends on projects and made sure proper resources were allocated to the projects. Handled procurement of hardware and software components to ensure product availability for new clients.Manufacturing SpecialistLiaison between inter-business unit operations and Cisco manufacturing to make hardware and software available via Cisco product list.

Production Coordinator June 1997 to February 1998Facilities Coordinator May 1997 to March 1998Computer Administrator February 1997 to May 1997Assistant to the President and Executive Vice President January 1996 to April 1997

Mba, Entrepreneurial And Project Management

Bs, Business

Activities and Societies: Swim Team

High School Diploma