Lance Millican Email & Phone Number

Saint Charles, Mo, Us

Maryland Heights, Missouri, United States

Maryland Heights, Missouri, United States

Maryland Heights, Missouri, United States

Greater St. Louis Area

• Owner and operator of Cherry Blow Dry Bar.• Hired, managed, and trained staff of 10 employees in a high-volume retail and service location.• Performed all accounting tasks, including budgeting and P&Lanalysis.• Kept abreast of all rules and regulations from the Missouri Boardof Cosmetology and their licensing requirements.

Greater St. Louis Area

Assists customers via incoming calls, email and faxes with a wide variety of challenges, including quotes, technical assistance and order entry.Technical support, application assistance, and quoting for distributors on Low and Medium Voltage Electric Motors and Mechanical Power Transmission drive designing. Performed research and gathered information to assist the outside salesmen in gaining new business as well as growing existing business by understanding the needs and motivations of the customer.Developed strong contacts as inside sales support for OEMs across multiple industries such as HVAC, farm equipment, and pump packagers.Assists in the development of new business with several accounts by establishing and maintaining excellent customer relations and proper methods for managing customer information needs as an inside contact.Created and implemented a new training program for new hires about Baldor products and the BUS System.Manages order entry and new product development several OEM accounts with over $22 million dollars in annual sales. Quotes and assists in design of new and custom products for OEM and Distributor accounts for motors ranging from fractional horsepowers through 1500HP.

Greater Memphis Area

Served as direct contact for all customers in the territory via inside and outside sales as well as managing all inventory and shipping processes of the warehouse to provide premiere customer service. Helped drive a 99.7% shipping accuracy on all product that shipped out of our warehouse.Assisted in growing the territory sales by adding new customers and expanding sales to existing customers with new product opportunities.Quickly and efficiently managed all customer challenges while ensuring that the end result would satisfy both customer and business needs and expectations.

Phoenix, Arizona Area

Served as support on incoming and outgoing calls assisting customers who were experiencing hardships that was causing them to have issues with their paymentsReceived company “Checkered Flag” award every month while employed, which was given to top 5% of collectors per division.

Associate Of Arts And Sciences (Aas), Baking And Pastry Arts/Baker/Pastry Chef

Communication And Spanish (Political Science Minor Concentration)

Activities and Societies: Tau Kappa Epsilon - Beta Chapter, Interfraternity Council President

High School Diploma

Activities and Societies: Student Athletic Trainer, Band, Scholar Bowl, Tennis, Theatre, Football, Spanish Club