Lisa Krause Email and Phone Number
Lisa Krause work email
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Lisa Krause personal email
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I change lives. As a leader and a mentor, I help to establish connections, cultivate networks and opportunities to inspire people to develop their path to learn, grow and succeed in their career. I've been an IT leader for 15+ years with a demonstrated history in highly regulated, compliance driven insurance, healthcare and banking/financial services industries. My experience includes Management, Technical Project Delivery, Digital Accessibility, Health Care, Corporate, Finance, Banking, Legal and HR/Payroll Systems. As a result I’ve been able to achieve the following:Defined a digital accessibility strategic plan which enabled the assessment of over 400+ internal and external facing websites for compliance with WCAG 2.1.Established a production support team who exceeded many of the organization’s defined SLO metrics in 2019 such as ticket resolution and defect reduction.Successfully implemented Agile methodology for 10+ applications.Established a team culture that, in one year, increased our employee engagement score 87% higher than the Gallup average. Mentoring is my passion and so is digital accessibility. These were unknown passions that converged and came to light as a result of my work helping my mentees obtain employment and live their best life. As a mentor with Disability:In and the Careers2B program, which provides professional work experience for people with disabilities, I realized the challenges people with disabilities have securing gainful employment, from applying for a job on a website that isn’t accessible, to engaging with co-workers or a boss. As a result, I have become a digital accessibility evangelist to implement change so that digital content is accessible to people with disabilities, written Blog posts for Bender Consulting on how to be an engaged mentee and the qualities of a good mentor, spoken at the Blue Cross Blue Shield National Summit on employing people with disabilities, and established a mentorship for the Careers2B program. I’m always interested in making professional connections. Feel free to reach out to me if you want to discuss my background, digital accessibility or how to get involved in mentoring. I can be reached at lisaszulkrause@yahoo.com.
Edgeco Holdings, Lp
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Director Information TechnologyEdgeco Holdings, Lp Feb 2021 - PresentPittsburgh, Pennsylvania, UsManage the engineering team providing IT solutions and support for the Trust and Custody line of business, trade settlement, customer receipt and disbursement processing. Increase collaboration across enterprise IT and business partners. Drive change through process improvement and policy implementation.
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Accessibility ConsultantBender Consulting Services, Inc Jan 2021 - May 2021Pittsburgh, Pa, UsDesigned and advised on Sharepoint site reconfiguration and new recruitment website, process flow, data migration and retention, security, and implementation. Consulted on employer disability inclusion action plans, strategic plan, policies, accessible tools, digital accessibility, training and outreach.Reviewed WCAG 3.0 proposed guidelines and identified possible concerns prior to finalization.Collaborated and developed DigitalAccess@Work program and curriculum for Bender Leadership Academy, a program to teach students with disabilities how to evaluate and promote accessibility in all digital formats. Researched accessible environments and wayfinding in site structure creation and generated a detailed reference document for customers interested in new construction focused on accessibility. -
Information Technology ManagerHighmark Inc. Jul 2014 - Jun 2020Pittsburgh, Pennsylvania, UsManager, Information Technology HM Health Solutions (July 2014 - Dec. 2019) and Highmark Health (Dec. 2019 -June 2020)Managed IT application development for executive vice presidents representing key business operations: audit, fraud, and compliance and legal. Provided key support of work stream transformation and future direction for executive vice presidents. Implemented Agile methodology. Led a project team to develop a data library built on a Hadoop platform providing the Law department the ability to effectively respond to litigation cases.Established and managed corporate and financial systems production support for Highmark and AHN; maintained system availability; identified recurrence prevention. After 2 years, restructured production support to a tiered structure to reduce ticket open to close time, increase team bandwidth and establish a pathway for team career growth. Organized an operational excellence team who monitored, tracked and reported on quality measures; achieved SLO attainment of 99.95%, 24 hours with no incident tickets and a 24% reduction in ticket volume.Developed an organization wide Digital Accessibility Strategic plan and assembled a team who assessed 400+ organization websites for compliance to WCAG 2.0. Designed mandatory IT education for accessible development and testing best practices. Defined a repeatable process to embed digital accessibility best practices into the software development life cycle. Instrumental in establishing a sustainable process for the organization to leverage Disability Equality Index (DEI) best practices.Ambassador for the Careers2B program which provides professional work experience for people with disabilities. I have supported the program for over 5 years; provided supervision of up to 8 program participants at once and hired a total of 5 who have successfully progressed in their careers. Developed and implemented the Careers2B Elevate mentorship program with 6 mentees in the first cohort. -
Information Technology ManagerAllegheny Health Network Jul 2013 - Mar 2014Managed system enhancements, implementations of application/software and partnered with revenue cycle leadership. Optimized enterprise hospital legacy registration, scheduling and bed management application support while reducing annual maintenance budget. Coordinated efforts with revenue cycle registration operations leadership to standardize workflow and ensure registration best practices and efficiencies are adopted.
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DirectorWest Penn Allegheny Health System Aug 2010 - Jul 2013Pittsburgh, Pennsylvania, UsSenior technology leader responsible for corporate and financial system operations. Oversight of staff, contractors and vendor relationships. Accountable for operational budget of $4M. Key leadership role in enterprise level capital project delivery, including HIPAA 5010, practice management, hospital financial and care management activations. -
Manager Information TechnologyWest Penn Allegheny Health System May 2004 - Aug 2010Pittsburgh, Pennsylvania, UsResponsible for team and system operations for hospital and physician systems. Key leadership role in hospital financial conversion involving twenty six points of internal and external integration. Activated and standardized revenue cycle solutions across multiple core systems supporting integration and standardization of technology and processes.
Lisa Krause Skills
Lisa Krause Education Details
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Pennwest ClarionComputer Application And Information Systems
Frequently Asked Questions about Lisa Krause
What company does Lisa Krause work for?
Lisa Krause works for Edgeco Holdings, Lp
What is Lisa Krause's role at the current company?
Lisa Krause's current role is Information Technology Leader | Digital Accessibility | Healthcare | Mentor | Diversity & Disability Advocate.
What is Lisa Krause's email address?
Lisa Krause's email address is li****@****ark.com
What schools did Lisa Krause attend?
Lisa Krause attended Pennwest Clarion.
What skills is Lisa Krause known for?
Lisa Krause has skills like Healthcare Information Technology, Healthcare Management, Hospitals, Revenue Cycle, Project Management, Healthcare, Integration, Leadership, Information Technology, Ehr, Revenue Cycle Management, Analysis.
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