Branch Director
Saratoga And Montgomery Counties
• Managed and directed the activities and services of a multi-site certified home health agency (Saratoga and Montgomery counties) and licensed home health services agency (Fulton, Montgomery, Saratoga, Warren and Washington counties). Rebuilt Saratoga county market presence from a census of 4 case managed patients to 100. Branch was 1st in Upstate area selected to initiate Gentiva Cardiopulmonary; a highly specialized disease management program.• Planned, managed, and developed operations, budget, recruiting, human resources, compliance, marketing and public relations activities. Implemented corporate training and initiatives. Served as subject matter expert for LifeSmart Technology point of care build out.• Marketed branch services and programs to local hospitals, physicians, community agencies and payers. Participate in community service activities/programs. Insured compliance with local and national contractual obligations.• Insured incremental growth, year over year, while maintaining quality of service, customer and employee satisfaction. Managed and mentored administrative staff. Branch was awarded “Most Improved” recognition for 2005 in the Northeast Region.• Increased gross branch revenues 30%; effected a change in payer mix from >60% Medicaid reimbursement to <40%, with private pay and insurance revenue increasing 30%.