Luis Monzo

Luis Monzo Email and Phone Number

Digital Transformation and Data Analyst Consultant @ Invertrik
Panama
Luis Monzo's Location
Panama City, Panamá, Panama, Panama
Luis Monzo's Contact Details

Luis Monzo work email

Luis Monzo personal email

About Luis Monzo

• Ample Experience in Business Development and Information Technologies Consulting• I have consulting or management experience in top Panamanian companies, international organizations and government entities.• I possess strong human development, emotional intelligence and coaching skills; as well as lofty personal values, integrity and honesty.• I am fluent in English reading, writing, speaking and translating to Spanish.• In the span of my career I’ve developed and managed businesses, departments and projects in different industries, such as a varied array of contact centers, computer makers and providers, marketing and graphic industry, environmental projects, logistics and transportation, to name a few.• I am a computer software and hardware power user and have robust technical skills and experience.• I am working on the PMP Certification as well as several Microsoft Expert Certifications in the field of Cloud computing, collaboration and Data Analytics.

Luis Monzo's Current Company Details
Invertrik

Invertrik

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Digital Transformation and Data Analyst Consultant
Panama
Website:
invertrik.com
Employees:
5
Luis Monzo Work Experience Details
  • Invertrik
    Digital Transformation And Data Analyst Consultant
    Invertrik
    Panama
  • Invertrik
    Digital Transformation & Data Analyst Consultant
    Invertrik Jun 2018 - Present
    Paitilla, Panama
    Business development and Big Data Analytics, projects, consultancies and trainings.Motivated business leader with a passion for personal development and effective team leadership towards exceptional results with robust ethical and moral values. Expert in data analysis and digital transformation, committed to quality of service and excellence in organizational management. - Comprehensive Business Management - Data Analytics and BI with Microsoft Power BI - Process Methodologies: ITIL, LEAN, SCRUM, DevOps - Data Governance and Strategy - Excellence in Leadership, Team Management & Talent Development - Bilingual: English and Spanish
  • Ministerio De Economía Y Finanzas
    Technical Helpdesk Manager
    Ministerio De Economía Y Finanzas Jun 2015 - Present
    Via España
    Motivated business leader with a passion for personal development and effective team leadership towards exceptional results with robust ethical and moral values. Expert in data analysis and digital transformation, committed to quality of service and excellence in organizational management. - Comprehensive Business Management - Data Analytics and BI with Microsoft Power BI - Process Methodologies: ITIL, LEAN, SCRUM, DevOps - Data Governance and Strategy - Excellence in Leadership, Team Management & Talent Development - Bilingual: English and Spanish
  • Tranan Inc.
    Administrator
    Tranan Inc. Sep 2011 - Present
    Panama
    Administrator – Multimodal logistics company (family business) Sept ‘11 to Current date • Office management, accounting, staff hiring, maintenance logistics, operational logistics, customer contact and negotiation. Average one million dollars a year in billings.
  • Panama Call Center Services, Inc.
    Ceo & General Manager
    Panama Call Center Services, Inc. Jun 2007 - Aug 2011
    Panama
    • Developed three highly successful call centers from the ground up to great profitability.• Management, human resources, project management, operations, and logistics.• Systems & network installation and administration.
  • Omega Hunt Import & Export S.A.
    Manager
    Omega Hunt Import & Export S.A. Sep 2006 - Jun 2007
    Panama
    • Agro industry production, import and export business• Company management and project development.
  • Dell Panama, Call Center
    Manager – Technical Support
    Dell Panama, Call Center Jun 2003 - Jan 2006
    Panama
    Manager – Technical Support• Phone agent and call flow process management.• Operational performance analysis and planning.• Supervise technical support team of 20 phone agents.• Technical Support Agent
  • Independent Computer Consultant
    Independent Computer Consultant
    Independent Computer Consultant 1995 - 2005
    Information Technology Management and Consultant
  • World Bank
    Computer Consultant For Anam
    World Bank Sep 2000 - Jun 2002
    Panama
    Computer Consultant for ANAM Project, Panamanian Biological Mesoamerican Corridor

Luis Monzo Skills

Contract Negotiation Management Call Center Project Management Program Management Team Management Call Centers Customer Service Leadership Recruiting Strategic Planning Negotiation Sales Management Business Strategy Team Leadership Crm Outsourcing Telecommunications Analysis Microsoft Office Business Planning Business Process Improvement Business Development Change Management Consulting Strategy It Management Information Technology Customer Experience Marketing Operations Management Training Team Building Technical Support

Luis Monzo Education Details

Frequently Asked Questions about Luis Monzo

What company does Luis Monzo work for?

Luis Monzo works for Invertrik

What is Luis Monzo's role at the current company?

Luis Monzo's current role is Digital Transformation and Data Analyst Consultant.

What is Luis Monzo's email address?

Luis Monzo's email address is lm****@****hoo.com

What schools did Luis Monzo attend?

Luis Monzo attended Universidad Interamericana De Panamá, Aden Business School.

What are some of Luis Monzo's interests?

Luis Monzo has interest in Systems And Network Administration, Java, Project Management, Sql, Etc, Management And Administration, Operations Administration, Policies And Procedures Development, Team And People Leadership, Visua.

What skills is Luis Monzo known for?

Luis Monzo has skills like Contract Negotiation, Management, Call Center, Project Management, Program Management, Team Management, Call Centers, Customer Service, Leadership, Recruiting, Strategic Planning, Negotiation.

Who are Luis Monzo's colleagues?

Luis Monzo's colleagues are José Thompson, Nery Suarez, David Alejandro Dueñas.

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