Lance Moyer Email and Phone Number
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I blend my passion for design with a collaborative spirit to elevate Columbus’s premier estate homes through exquisite holiday décor and stunning annual flower displays. I am dedicated to providing exceptional property enhancement services, ensuring that my clients' homes are meticulously cared for and their neighborhoods are enhanced in beauty.I began my career in high-end residential and commercial landscape maintenance before transitioning to the Pool Division. Ultimately, I took the lead in the Seasonal Color Department, serving both residential and commercial clients. This journey sparked my passion for enhancing properties and turning clients' landscape visions into reality.★ ★ ★Early in my career, I spent 5 years with iQor where I progressed rapidly through increasingly responsible operations and shared services leadership roles. Following an administrative position supporting the VP of Operations, I transitioned to build the Credit Vendor Services Department, shape processes and procedures, and support the company’s total rebranding. As AVP of Operations, I led a team of agents in ensuring total procedural and regulatory compliance for a business-critical U.S. DoE contract.★ ★ ★Next, I joined a global revenue cycle management and risk mitigation solutions company to lead the Customer Operations Division. Managing three departments concurrently, I worked diligently to reduce human error, eliminate a 45-day backlog of documentation, and transition customer correspondence to a digital platform. While highly successful in this position, seeking to balance work and educational pursuits, I returned to iQor and excelled as an individual producer.★ ★ ★During and after gaining invaluable entrepreneurial experience building the #3 DARTSLIVE location in the country and #1 in Ohio—through co-launch of Double Bull Entertainment—I joined Giant Eagle and catapulted to Manager of a $2M store in year 2. Quickly recognized as a transformational leader, I was repeatedly tasked with turning around struggling operations, building and training top-performing teams, instilling operational discipline, and promoting voice of the customer excellence. During my four years with the company, I gained an incredible wealth of experience, not only in operations but also in inventory management, procurement, vendor relations, program management, and stakeholder relationships.
Hidden Creek Landscaping
View- Website:
- 2thecreek.com
- Employees:
- 120
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Operations Foreman And Annuals SpecialistHidden Creek LandscapingColumbus, Oh, Us
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Client Relationship ManagerRine Landscape Group, Inc Nov 2024 - PresentColumbus, Ohio, Us -
Seasonal Color ManagerHidden Creek Landscaping Mar 2024 - Oct 2024Hilliard, Oh, UsI joined Hidden Creek without prior landscaping experience, leaving a corporate office job for a more hands-on, outdoor career. With a lifelong passion for aesthetics, flowers, and decorating, I have always been the creative force behind home décor and holiday displays, even as a child. My background in merchandising and retail display has further sharpened my eye for detail.At Hidden Creek, I combined my love for decorating with team enthusiasm to enhance Columbus’s most luxurious estate homes through beautiful holiday décor and vibrant annual flower displays. I am committed to delivering best-in-class property enhancement services, ensuring clients feel their properties are meticulously cared for and their neighborhoods are beautified.
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Operations Foreman & Annuals SpecialistHidden Creek Landscaping Apr 2021 - Mar 2024Hilliard, Oh, Us»» Initially hired to assist with high-end residential and commercial landscape design projects, gaining broad-based operations experience for this full-service design-build company.»» Transitioned to working with the Swimming Pool Division to gain awareness of a completely different side of the business, before being asked to lead seasonal crews as a designated foreman.»» Based on strengths in mastering new processes and environments, recently selected to transition into an administrative management role overseeing the Annuals Program.»» Focus on delivering on the company’s commitment to service excellence, most recently by forecasting Annuals Program inventory needs, sourcing cost-effective and high-quality products, managing the purchasing / procurement process, and interacting with customers.»» Gained deep knowledge of the green industry through self-development and company mentorship, displaying an uncommon drive to gain knowledge while at work and during personal downtime.
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ApprenticeBull'S Eye Property Management 2019 - 2020»» Assisted in the performance of high-end residential projects focused on carpentry and painting, maintained operating equipment, ensured materials and tools were present at each jobsite, and worked diligently to complete projects on time and within budget.»» Offered to perform any job necessary in the execution of residential projects, understanding the importance of representing the brand and organization professionally to high-net-worth clients mostly in the Bexley, New Albany, and Powell regions of Central Ohio.
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Store LeaderGiant Eagle 2016 - 2018Cranberry Township, Pennsylvania, Us»» Promoted throughout tenure, joining the company in a support position and quickly tapped for a management role, leading a $2M location after just 2 years with the company. »» Maintained all financial records and reports, reconciled and audited transactions, and oversaw procurement and inventory management functions. »» Earned a reputation as a turnaround leader, stepping into 5 locations and providing transformational leadership, training, and discipline to eliminate staffing and performance issues. Achieved 35% YOY average sales growth and surpassed goals for VOC customer satisfaction.»» Tracked and trended inventory performance to align procurement with the local market, monitoring stock levels to optimize SKU availability and minimize under- and overstock conditions.»» Introduced a revenue-generating KENO experience, working with Ohio Lottery executives and senior management to secure marketing dollars and gaming equipment, resulting in significant increases in lottery sales, dollars per transaction, and customer engagement and retention. -
Crew Leader & Customer Service ChampionGiant Eagle 2015 - 2016Cranberry Township, Pennsylvania, Us
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Go-Getter (Get Go)Giant Eagle 2014 - 2015Cranberry Township, Pennsylvania, Us
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Operations Lead / Co-OwnerDouble Bull Entertainment, Llc 2013 - 2016»» Co-launched and developed Central Ohio’s first DARTSLIVE operator, driving partnerships with local establishments to create competitive programming, drive new revenue lines, and increase repeat and referral patronage.»» Developed and supported league and promotional programs accelerating awareness of the sport, coordinated innovative launch events, and expanded market presence.»» Grew market 200% in 10 months—resulting in expansion to the Canton and Newark regions—cultivating strategic partnerships with dart supply and vending companies, promoting programs to area establishments, and building the #3 DARTSLIVE location in the country and #1 in Ohio.»» Gained broad-based leadership experience spanning operations, business development, vendor and partner relations, marketing and communications, and business and financial analysis.
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Senior Recovery AgentIqor 2010 - 2014Fort Lauderdale, Fl, Us»» Reengaged as an individual producer on the U.S. Department of Education contract, allowing for the opportunity to attend university and self-fund academic pursuits.»» Achieved and sustained a 3% or better fallout rate—for 4 consecutive quarters—for Borrowers enrolled in the U.S. Department of Education’s Federal Rehabilitation Program. -
Customer Operations ManagerRevco Solutions 2008 - 2010Durham, Nc, Us»» Directed day-to-day operations within the Customer Operations Division encompassing Correspondence Management, File Processing, and Customer Service Departments. »» Developed and led a major project to transition customer correspondence to a digital platform, transforming the way documents were processed, transferred, and archived. Reduced offsite storage expenses, cut processing errors, expedited timelines, and improved client satisfaction.»» Reduced department inaccuracies by 30% by creating an online database housing File Processing Department SOPs, enabling on-demand access to critical processing policies and schedules.»» Eliminated a 45-day backlog of correspondence processing, establishing the processes and systems pivotal to achieving a 3-day turnaround within the first 30 days of hire. -
Assistant Vice President, OperationsIqor 2007 - 2008Fort Lauderdale, Fl, Us»» Led, mentored, and motivated agents to achieve objectives, tracking and trending performance, identifying opportunities for improvement, and performing call audits to validate procedural and regulatory compliance.
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Assistant Vice President, Shared ServicesIqor 2006 - 2007Fort Lauderdale, Fl, Us»» Earned a significant promotion to build the Credit Vendor Services Department infrastructure, leveraging organizational skills, communication abilities, and process management expertise to fuel organizational efficiency and effectiveness. »» Supported the company’s total rebranding, identifying contracts without credit reporting language, and partnering with sales, legal, and executive management to implement corrections.»» Consolidated unused and duplicate subscriber codes and skip-tracing tools, elevating operational efficiency and accuracy and allowing for expeditious resolution of credit bureau data errors.
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Administrative AssistantIqor 2003 - 2006Fort Lauderdale, Fl, Us»» Supported the administrative needs of the Vice President of Operations, assisting new agents in completing their Declaration for Federal Employment application, maintaining weekly staffing reports, and creating a reporting model to monitor agent production levels.
Lance Moyer Skills
Lance Moyer Education Details
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Columbus State Community College -
Franklin UniversityUndergraduate Business Courses
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Franklin University
Frequently Asked Questions about Lance Moyer
What company does Lance Moyer work for?
Lance Moyer works for Hidden Creek Landscaping
What is Lance Moyer's role at the current company?
Lance Moyer's current role is Operations Foreman and Annuals Specialist.
What is Lance Moyer's email address?
Lance Moyer's email address is ll****@****ail.com
What is Lance Moyer's direct phone number?
Lance Moyer's direct phone number is +161426*****
What schools did Lance Moyer attend?
Lance Moyer attended Columbus State Community College, Franklin University, Franklin University.
What skills is Lance Moyer known for?
Lance Moyer has skills like Process Improvement, Team Building, Call Center, Customer Service, Performance Management, Customer Satisfaction, Training, Crm, Leadership, Coaching, Operations Management, Team Leadership.
Who are Lance Moyer's colleagues?
Lance Moyer's colleagues are Craig Jones, Tim Reeves, Chris Garner, Dean Smith, Bob Smith, Luke Gerken, Fermin J Lopez.
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