Lance Moyer Email & Phone Number

Canada

Columbus, Oh, Us

Columbus, Ohio, Us

Hilliard, Oh, Us

I joined Hidden Creek without prior landscaping experience, leaving a corporate office job for a more hands-on, outdoor career. With a lifelong passion for aesthetics, flowers, and decorating, I have always been the creative force behind home décor and holiday displays, even as a child. My background in merchandising and retail display has further sharpened my eye for detail.At Hidden Creek, I combined my love for decorating with team enthusiasm to enhance Columbus’s most luxurious estate homes through beautiful holiday décor and vibrant annual flower displays. I am committed to delivering best-in-class property enhancement services, ensuring clients feel their properties are meticulously cared for and their neighborhoods are beautified.

Hilliard, Oh, Us

»» Initially hired to assist with high-end residential and commercial landscape design projects, gaining broad-based operations experience for this full-service design-build company.»» Transitioned to working with the Swimming Pool Division to gain awareness of a completely different side of the business, before being asked to lead seasonal crews as a designated foreman.»» Based on strengths in mastering new processes and environments, recently selected to transition into an administrative management role overseeing the Annuals Program.»» Focus on delivering on the company’s commitment to service excellence, most recently by forecasting Annuals Program inventory needs, sourcing cost-effective and high-quality products, managing the purchasing / procurement process, and interacting with customers.»» Gained deep knowledge of the green industry through self-development and company mentorship, displaying an uncommon drive to gain knowledge while at work and during personal downtime.

»» Assisted in the performance of high-end residential projects focused on carpentry and painting, maintained operating equipment, ensured materials and tools were present at each jobsite, and worked diligently to complete projects on time and within budget.»» Offered to perform any job necessary in the execution of residential projects, understanding the importance of representing the brand and organization professionally to high-net-worth clients mostly in the Bexley, New Albany, and Powell regions of Central Ohio.

Cranberry Township, Pennsylvania, Us

»» Promoted throughout tenure, joining the company in a support position and quickly tapped for a management role, leading a $2M location after just 2 years with the company. »» Maintained all financial records and reports, reconciled and audited transactions, and oversaw procurement and inventory management functions. »» Earned a reputation as a turnaround leader, stepping into 5 locations and providing transformational leadership, training, and discipline to eliminate staffing and performance issues. Achieved 35% YOY average sales growth and surpassed goals for VOC customer satisfaction.»» Tracked and trended inventory performance to align procurement with the local market, monitoring stock levels to optimize SKU availability and minimize under- and overstock conditions.»» Introduced a revenue-generating KENO experience, working with Ohio Lottery executives and senior management to secure marketing dollars and gaming equipment, resulting in significant increases in lottery sales, dollars per transaction, and customer engagement and retention.

Cranberry Township, Pennsylvania, Us

Cranberry Township, Pennsylvania, Us

»» Co-launched and developed Central Ohio’s first DARTSLIVE operator, driving partnerships with local establishments to create competitive programming, drive new revenue lines, and increase repeat and referral patronage.»» Developed and supported league and promotional programs accelerating awareness of the sport, coordinated innovative launch events, and expanded market presence.»» Grew market 200% in 10 months—resulting in expansion to the Canton and Newark regions—cultivating strategic partnerships with dart supply and vending companies, promoting programs to area establishments, and building the #3 DARTSLIVE location in the country and #1 in Ohio.»» Gained broad-based leadership experience spanning operations, business development, vendor and partner relations, marketing and communications, and business and financial analysis.

Fort Lauderdale, Fl, Us

»» Reengaged as an individual producer on the U.S. Department of Education contract, allowing for the opportunity to attend university and self-fund academic pursuits.»» Achieved and sustained a 3% or better fallout rate—for 4 consecutive quarters—for Borrowers enrolled in the U.S. Department of Education’s Federal Rehabilitation Program.

Durham, Nc, Us

»» Directed day-to-day operations within the Customer Operations Division encompassing Correspondence Management, File Processing, and Customer Service Departments. »» Developed and led a major project to transition customer correspondence to a digital platform, transforming the way documents were processed, transferred, and archived. Reduced offsite storage expenses, cut processing errors, expedited timelines, and improved client satisfaction.»» Reduced department inaccuracies by 30% by creating an online database housing File Processing Department SOPs, enabling on-demand access to critical processing policies and schedules.»» Eliminated a 45-day backlog of correspondence processing, establishing the processes and systems pivotal to achieving a 3-day turnaround within the first 30 days of hire.

Fort Lauderdale, Fl, Us

»» Led, mentored, and motivated agents to achieve objectives, tracking and trending performance, identifying opportunities for improvement, and performing call audits to validate procedural and regulatory compliance.

Fort Lauderdale, Fl, Us

»» Earned a significant promotion to build the Credit Vendor Services Department infrastructure, leveraging organizational skills, communication abilities, and process management expertise to fuel organizational efficiency and effectiveness. »» Supported the company’s total rebranding, identifying contracts without credit reporting language, and partnering with sales, legal, and executive management to implement corrections.»» Consolidated unused and duplicate subscriber codes and skip-tracing tools, elevating operational efficiency and accuracy and allowing for expeditious resolution of credit bureau data errors.

Fort Lauderdale, Fl, Us

»» Supported the administrative needs of the Vice President of Operations, assisting new agents in completing their Declaration for Federal Employment application, maintaining weekly staffing reports, and creating a reporting model to monitor agent production levels.

Education record

Undergraduate Business Courses

Education record