Lauren Pickel Email & Phone Number

Tampa, FL, US

Tampa, Florida, United States

Tampa, Florida, United States

Greater Tampa Bay Area

Guided by creative, communications & events, we provide bold & innovative marketing strategies that drive our clients to achieve breakthrough results.

Greater Tampa Bay Area

Tampa/St. Petersburg, Florida Area

- Assists in developing policies and procedures related to the entertainment department to ensure efficient and effective operations- Assists with implementing, overseeing, and ensuring the planning of all entertainment events and property venues- Oversees music programming and content through out the property (includes 3 venues and overhead casino floor.

Tampa/St. Petersburg, Florida Area

• Assists marketing management in the coordination of all internal and external promotions, events, tournaments, and community initiatives from conception to fruition for the sixth largest casino in the world
• Manages multiple teams who participate in the planning, execution, and post-activity analysis of promotional initiatives involving monthly budgets in excess of $1,000,000
• Builds promotional drawings on Casino Market Place system in compliance with Gaming Regulations and procedures
• Serves as the female “voice of the casino”; creating exciting, on-the-spot content live in front of thousands of people

Tampa/St. Petersburg, Florida Area

• Being an overall Guest Service Ambassador for the Tampa property.
• Introducing and enrolling Guests into the Player's Club Rewards Program with the CMP (Casino Marketplace) system.
• Participation in the execution of marketing events such as concerts, meet and greets, giveaways, drawings, tournaments, and parties.

South Tampa, FL

Greater New York City Area

• Internal Communications
• Created and implemented 4 new employee engagement programs within 4 months (Jan-April) including an anonymous Q&A forum, a charitable giving online resource center, a company-wide photo contest, and an internal chat.
• Owner of internal/external company newsletter updated bi-weekly/quarterly for global sales and customers
• Charity Committee representative for North America Region handling check matching processes, updating events intranet resource page, and coordinating company-wide charity eventsEvents
• Coordinating and managing logistics for numerous trade shows, sales meetings, product/service launches including budget, collateral, attendees, promo items, 3rd party vendors, etc.
• Creating and implementing marketing themes for campaigns and creating/distributing collateral onsite

Tampa/St. Petersburg, Florida Area

• Serviced customers with the highest level of customer service in a fast paced environment
• Increased average check totals by 30% by up-selling higher quality menu items
• Became opening/closing server within 3 months of hiring date which normally takes 6+ months to achieve
• Trained new employees on platforms of menu knowledge, restaurant knowledge, customer service skills, and best practices
• Received "Employee of the Month" award/recognition July 2014

• Collaborated with peers and superiors entirely via virtual online media including Skype, Facebook, LinkedIn, E-mail
• Researched various marketing strategies/ viral contacts to help bring to surface a new start-up application
• Created and structured media strategies for a new Indiegogo campaign

• Servicing upscale clientele with the highest form of customer service
• Increased check totals by 40% through up-selling of liquor, add-on a la carte items, and promoting private event rooms

Greater New York City Area

• Developed, executed, and analyzed lead nurturing campaign plan using Marketo Automation Program− Segmenting lists by target audiences (demographic and behavioral)
• Developed and implemented social media plan for company 40th anniversary focusing on the past, present, and future − Utilized new forms of content applicable to social media
• Brainstormed with team and key functional employees on new ideas for customer process improvements − Presented new ideas to executive management heads (including company President/CEO)

Tampa/St. Petersburg, Florida Area

• Accountable for upholding the standards and ethics of Alpha Delta Pi Sorority
• Responsible for the well-being of 120+ women at all public events
• Held court-style meetings with sorority president and chapter adviser to discuss member misbehavior and allocate probation as necessary
• Held programs for 120+ women to promote overall wellness

Tampa/St. Petersburg, Florida Area

• Fund raised over $30,000 in one year for multiple charity organizations including Ronald McDonald House Charities, St. Jude's Children's Hospital, Children's Miracle Network, Prevent Child Abuse in America, Make a Wish.
• Strategized and implemented fundraising plans including change collecting, local restaurant give-back nights, bake sales, etc.
• Helped sorority compete and win multiple performance competitions leading to highest funds raised

Sea Oaks Country Club

• Created and tracked customer engagement emails through Constant Contact
• Managed lead generation for Constant Contact to increase customer base and expand services
• Increased customer engagement and activity by 25% through web contests via Facebook
• Managed, tracked, and logged restaurant POs and Budget

Bachelor'S Degree, Marketing/Marketing Management, General, Senior

Activities and Societies: Alpha Delta Pi Sorority, Diamond Doll Dance Team- USF Baseball, Rho Lambda Honor Society, Chinese Culture Club

Hospitality Administration/Management

Hospitality & Tourism Certificate

High School

Activities and Societies: Student Government, National Honor Society, National Spanish Honor Society, Thespian Honor Society, Soccer.