Lindsay Rowlands, Mha Email & Phone Number

Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures to ensure accurate and timely project outcomes. Collaborate with client executives on project plans and deliverables. Responsible for arranging complex and detailed travel plans, creating agendas, and providing operational support. Complete a broad variety of administrative tasks including managing an active calendar of appointments; completing expense reports; composing and preparing correspondence. Manage critical aspects of deliverables with hands-on approach, including drafting letters, proposals, reports and correspondence with C-suite clients.

Alpharetta, Georgia, United States

Gainesville, Georgia, United States

Coordinated the admission and transfer for patients in accordance to state and federal guidelines. Obtained pertinent information from family members in addition to orienting families and patients to facility. Maintained community relations with local referral sources. Participateed in QAPI processes to improve outcomes as well as CMS annual and JCAHO survey.

Cumming, Georgia

Assist with daily operations of home health office with consistent census above 120; averaging 60 admissions per month. Assist in maintaining a 96% or higher cash velocity. Audit billing claims for all payor sources including Medicare. Process payroll and benefits. Review and submit accounts payable invoices from vendors. Responsible for hiring, onboarding and orienting new hires. Carry out FMLA and Worker's Compensation processes according to company policy while adhering to DOL guidelines. Participate in CMS annual survey and JCAHO survey. Oversee direct reports and provide feedback via performance improvement evaluations.

Athens, Georgia

Oversaw daily operations of a 72 bed 1-star skilled nursing facility specializing in wound care. Reduced rehospitalization rate from 18.9% to below national standards of 12.3% in 6 months. Positively improved customer satisfaction rates from 41% to 58% in 6 months. Maintained an above 90% occupancy for 6 months.

Athens, Georgia

Assisted in daily operations of a 148 bed deficiency free 4-star facility averaging 60 skilled residents daily and averaged 80 admission per month. Participated in pilot I-SNP program and CJR payment model. Received 2017 Pinnacle Customer Experience Award, 2016 Providigm Abaqis QAPI Accreditation. Submitted AHCA Silver Quality Award 2017. Achieved CMI budget and exceeded our Medicare budgeted rate in March 2017. Established a consistent 100% or more Cash Velocity for FY2017.

Greater Atlanta Area

Completed training at a 200 bed 4-star facility averaging 50 skilled residents daily; Achieved a deficiency free annual survey in 2015; Submitted ACHA Silver Quality Award 2015. Developed partner recognition program used throughout facility.

Master Of Science (Ms), Health/Health Care Administration/Management, Graduated With Cum Laude Honors

Bachelor Of Arts (Ba), Bachelor Of Science (Bs), Gerontology, Anthropology, Business Minor, Graduated With Cum Laude Honors

Activities and Societies: Sigma Phi Omega (Gerontology Honor Society), Alpha Kappa Delta (Sociology Honor Society), Founder.