Lisa Sampson Email and Phone Number

Serves as the IT business partner and trusted advisor to HR and Finance leadership, global process owners, and internal stakeholders to deliver an end-to end employee experience Supports HR Operations, Employee Experience, and all functions of HCM to provide process, experience, and platform innovationResponsible for recognizing innovation opportunities, roadmap processing and engaging delivery teams to deliver technology related solutions

Serves as the IT business partner and trusted advisor to HR and Finance leadership, global process owners, and internal stakeholders to deliver an end-to end employee experience Supports HR Operations, Employee Experience, and Payroll to provide process, experience, and platform innovationResponsible for recognizing innovation opportunities, roadmap processing and engaging delivery teams to deliver technology related solutions

Serves as the Senior Noncomissioned Officer for a Drill Sergeant company. Responsible for the health, welfare, training, morale and professional development of Drill Sergeants, Drill Sergeant Candidates, and support staff. Responsible for promoting and executing the commander's vision and imperatives. Assists and advises the commander on all enlisted matters. Responsible for oversight and mentorship of the Drill Sergeant Candidate program with the goal of producing qualified Drill Sergeants in support of Basic Combat Training.

Responsible for the oversight of Governance, Processes, Relationships, and Vendor Management for the Workday Human Capital Management system. Lead and develop a multi-national team in system configuration, integration development and level 2+ application support.

Workday Development and Support• Lead the Workday Development and Support team in global customer support; team made up of Configuration Analysts, Integration Developers, Test Consultants, and a Project Manager• Responsible for system configuration on Absence Management, Benefits, Compensation, Recruiting, Time Tracking and Payroll (US and Canada) modules• Responsible for Integration development using Workday Studio for both Cloud Connect for Benefits and custom developments • Responsible for Tenant testing in Sandbox, Sandbox Preview and Implementation• Collaborate with HR Stakeholders in supported modules to provide system enhancement via Business Process configuration

• Provided strategic direction and career management for a distributed application development team of Business Analysts and Software Developers across located multiple geographic locations. Activities included goal creation and tracking; performance reviews; bonus, merit, and developmental increases; performance plans for improvements; hiring and termination; rewards and recognition; and training and career plans• Directed project management for internal application development, including analysis, requirements gathering, code development, testing, deployment and and ongoing support for Global internal customers• Assigned subject matter experts, set priorities, managed team capacity and tracked project success for senior leadership• Lead strategic initiatives that resulted in reduced cost and increased efficiency• Contributed to cost center budget planning, variance reporting, forecasting, monitoring and reporting activities

• Provided strategic direction for distributed application Test Analysts in Georgia, Idaho and India • Guided career progression during performance reviews, weekly mentoring, coaching and feedback• Executed promotion, salary and hiring decisions per compensation policies• Identified training needs and ensured skill sets were aligned with Business needs • Tracked resource capacity to maximize accepted project work and meet development demand• Served as the decision authority for testing Entrance/Exit criteria and provided Go/No-Go recommendations for project environment progression• Reviewed and approved test plans, scripts, and summaries

• Performed analysis, elicited requirements, documented workflows, and developed use cases to support enhancements to existing Mainframe and Distributed systems • Translated operational requirements into detailed technical specifications• Partnered with internal and external Customers for analysis, functional requirements, design and development; delivered quality artifacts such as design documents and technical specifications• Served as the liaison between business units, technical developers and testing teams• Successfully managed multiple projects simultaneously

Serve as the Senior Noncomissioned Officer for a Subsistence Quartermaster Company; responsible for the health, welfare, training, morale and professional development of over 170 Soldiers and their families; responsible for promoting and executing the commander's vision and imperatives; assists and advises the commander on all enlisted matters; effectively monitors, communicates and assists in enforcing mission critical production indicators, statistics, and solution plans; prepares the unit for orders, drills, briefs, rehearsals and mission deployments; receives and appropriately handles and distributes change orders, Red Cross messages and Serious Incident Reports.

The Emergency Preparedness Liaison Office (EPLO) is an essential component of US Northern Command’s strategic homeland defense and civil support operational continuum. Army Reserve EPLO teams are assigned to the US Army Reserve Joint and Special Troops Support Command, which is comprised of Soldiers supporting US Army North as it executes Defense Support of Civil Authorities and Homeland Defense missions. Army Reserve EPLOs are found in 62 locations throughout the United States and its territories.Defense Support of Civil Authorities is support provided by federal military forces, Department of Defense (DOD) civilians, DOD contract personnel, DOD component assets, and National Guard forces (when the Secretary of Defense, in coordination with the governors of the affected states, elects and requests to use those forces in Title 32, United States Code, status or when federalized) in response to requests for assistance from civil authorities for domestic emergencies, law enforcement support, and other domestic activities, or from qualifying entities for special eventsDuties include coordination, communication, and collaboration with regional Defense Coordinating Officers, state Director of Emergency Management and staff, state Adjutants General and senior staff, FEMA staff, other military service EPLOs, military installation commanders and their senior staff and a variety of state and federal agencies involved with disaster response and recovery.

Serve as the Platoon Sergeant and Material Control Supervisor for a multi-class supply detachment of 82 Soldiers. Advise the platoon leader on training, care, health, welfare, training, discipline, and morale of all assigned Soldiers. Deployments:2014: Operation Enduring Freedom - Bagram Airbase Afghanistan, Bagram Retrosort Yard Operations Non-Commissioned Officer in Charge * Recognized with the Bronze Star Medal for Meritorious Service2003 - 2004: Operation Enduring Freedom - Camp Ariffan Kuwait, Operations Non-Commissioned Officer * Recognized with the Army Commendation Medal for Meritorious Service2002 - 2003: Operation Enduring Freedom - Camp Doha Kuwait, Operations Clerk

• Documented process workflows for banks and internal departments within the Synovus footprint• Lead requirements gathering sessions with subject matter experts and personnel from banking operations, legal, compliance, and audit departments in order to develop standard operating procedures, flowcharts, system diagrams, and test scripts• Developed and distributed Corporate Bulletins, Bank Alerts, and time-sensitive communications• Performed weekly web updates to the Corporate knowledge database• Conducted onsite training for bank personnel on new deposit operation applications