Luisa Santos Email and Phone Number
I am a professional with a degree in International Relations from UFRJ and a complementary course in Foreign Trade from Fundação Getúlio Vargas. I have solid experience in administrative and financial roles, particularly within multinational financial firms. With advanced English proficiency, I am skilled in client communication and support, working with both national and international clients.Currently, I serve as an Integration Manager at a billing company, where I am responsible for a broad range of essential processes, including eligibility checks, claims submission, payment processing, outstanding claims management, client support via CRM platforms, and generating analytical reports to support decision-making.My key professional strengths include responsibility, organization, and dedication, with a consistent focus on meeting deadlines and striving for excellence. I am also proficient in productivity tools such as Microsoft Office and G-Suite, as well as management systems (Dental PMS’s like Dentrix, Open Dental, Eaglesoft, Fuse, and WinOMS) and clearing houses (Vyne, Remote Lite, DentalXChange, FastAttach), enabling me to work efficiently across various industry-specific tasks.I am continuously seeking new challenges and opportunities to expand my knowledge and contribute to the growth of the company and team.
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Integration ManagerEz Dental Billing Llc Nov 2023 - PresentBoston, Massachusetts, Estados UnidosAs an Integration Manager, my role is to understand our clients' needs thoroughly and coordinate across various departments to ensure they’re fully prepared for a seamless transition to the teams that will carry on the work, delivering exceptional service and results. I oversee crucial tasks such as submitting claims, handling denials and appeals, posting payments, and verifying eligibility—all followed by detailed daily reports. The integration team serves as the initial touchpoint for our clients, where we refine and organize all processes, setting up a smooth, efficient handoff to subsequent departments. This structured approach helps establish a strong foundation for continued success and builds client confidence in our service from the very start. -
Billing SpecialistEz Dental Billing Llc Apr 2022 - Nov 2023Boston, Massachusetts, Estados UnidosWe ensure the dental billing required by our customers, monitor the patient's bill and check the status of their insurance. For this service, our team uses specific software from dental clinics, insurance websites and the G-Suite platform to provide eligibility & benefits verification, claims, follow-ups and reports. -
Recepcionista BilíngueOpportunity Nov 2017 - Mar 2020Rio De Janeiro, BrasilAtendimento pessoal e telefônico aos clientes e funcionários. Responsável por atuar na recepção, atender e filtrar ligações, receber visitas, envio e controle de correspondências, gerir a agenda, arquivar documentos, marcar reuniões e organizar as salas, controlar as chaves e registrar informações. Além disso, grande conhecimento da área financeira da empresa, responsável pela emissão de boletas e cotações do setor administrativo.
Luisa Santos Education Details
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Universidade Federal Do Rio De JaneiroInternational Relations And Affairs -
International Business/Trade/Commerce
Frequently Asked Questions about Luisa Santos
What company does Luisa Santos work for?
Luisa Santos works for Ez Dental Billing Llc
What is Luisa Santos's role at the current company?
Luisa Santos's current role is Integration Manager at EZ Dental Billing LLC.
What schools did Luisa Santos attend?
Luisa Santos attended Universidade Federal Do Rio De Janeiro, Fundação Getulio Vargas.
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