Lillian T. Email & Phone Number

Palo Alto, California, United States

Promoted to On-Site briefer at our flagship briefing center, located within HP Headquarters.

Austin, Texas, United States

Following the acquisition of Poly into the HP family, expanded our virtual briefing program to touch HP legacy customers in addition to Poly clientele. During this time I accomplished the following:• Reengineered our main narratives to demonstrate the full hybrid capabilities of the HP portfolio• Spearheaded several training programs to educate HP employees and partners worldwide on the Poly portfolio• Executed virtual briefings for leaders at HP• Supported key HP events for customers and partners alike, such as Amplify Partner Conference and HP Imagine• Continued to provide hundreds of customized, tailored virtual briefings for clients across HP and Poly, influencing significant opportunities and increasing the attach rate of new opportunities• Member of the HP Spokesperson Program

Austin, Texas Metropolitan Area

The Poly Virtual Experience Center provides customized, tailored briefings to clients from across North and South America virtually. We work with our key partners to meet any objectives and create a rich virtual experience that closely resembles the actual use case of our Poly collaboration products. The Virtual Experience Manager is responsible for all aspects of the virtual experience program, such as: • Led the systematic overhaul of the Virtual Briefing program post-pandemic, creating a lighter more agile program with faster turn-around and a more day-in-the-life experience for clients • Presented hundreds of customized, tailored briefings to organizations of various sizes from SMB to Fortune 500 • Influenced significant opportunities and increased attach rate of new opportunities for customers Managed and maintained all equipment and technical aspects of the center

Austin, Texas Area

The Poly (formerly Polycom) Executive Experience Center works directly with the sales organization to plan, support, and execute customized briefings and technological demonstrations of our Poly product offerings. The Experience Coordinator is tasked with managing the bookings and logistical components of these meetings, such as:• Manage briefing requests, availability calendar, event logistics, and event planning through Salesforce • Led hospitality and customer engagement to visitors of the center including customers, partners, press and internal executives• Built strong relationships with multiple subject matter experts as well as C-Level Executives to ensure continued support of the Experience Program• Oversight and management of Center’s data entry to ensure accurate usage metrics including briefing types, value of briefing opportunity, topic/speaker management and customer surveys• Engaged in programmatic marketing opportunities including the design and development of Virtual Briefing content materials to support continued engagement through the first months of the pandemic

Texas, United States

The Union of Vietnamese Student Associations of the Southern Region (or UVSA South) is a 501(c)(3) non-profit organization committed to fostering and advocating for the Vietnamese-American community throughout Texas, Oklahoma, and Arkansas. As President from 2017-2021, I accomplished the following: • Incorporated 3 new partner organizations into our network • Expanded internal operations from a small general staff of 10 to a Cabinet based system with 7 departments • Oversaw all components of the organization over 4 years, and increased member participation, retention, and event attendance by a significant amount year over year. • Authored several key amendments to our Constitution related to policies, procedures, and our code of conduct.

Austin, Texas Metropolitan Area

Work with both the Progressive Vietnamese American Organization and the Organization of Chinese Americans Greater Houston to launch a comprehensive voter outreach campaign• Organized, hired, and trained text bankers as well as provided administrative and technical support to all text bankers – 136,000 voters reached• Launch a national postcard writing campaign to mobilize Asian American Pacific Islander voters in swing states – 4,500 voters reached• Created instructional voting materials in multiple languages for Asian American Pacific Islander voters, organize printing and distribution of these materials to key voters digitally

Tulsa, Ok

Assistant to the Human Resources office at the Data Exchange, Inc. Was tasked with maintenance of Human Resource related records and trainings for employees, such as: • Updated the database of current employees with new hires and exit interviews • Conducted exit interviews and administered New Hire Orientations • Spearheaded the digitalization of all employee records • Managed and created improvement plans for employees • Managed attendance database for employees