Lei Marie Calilan Email & Phone Number

Toronto, Ontario, Canada

• Greet and interact with patients with the utmost courtesy
• Direct them to the appropriate department within the hospital
• Accurately gather information and register patients in the hospital's system
• Enter patient demographic information into the computer system
• Verify and update patient health coverage

Toronto, Ontario, Canada

• Receive new referrals and triage accordingly to established guidelines
• Schedule patient visits and coordinate required tests and instructions
• Verify required demographic information and validate health insurance coverage
• Inform and update team members of schedules and room assignments
• Perform general clerical work (managing mail, scanning, faxing, paper and electronic filing)

Toronto, Ontario, Canada

• Receive telephone calls and schedule appointments as per clinic protocols and coordinate required tests/procedures as required
• Confirm required information and retrieve relevant information from patients or referring source to schedule appointments
• Triage to correct clinic/physician using decision algorithms, as applicable
• Answer clinic-related phone calls and triage to appropriate staff member

Toronto, Ontario, Canada

• Schedule patient visits and coordinate required tests and instructions
• Coordinating referrals from physicians and optometrists, and responding to referrals.
• Receiving calls and making calls to patients, hospitals, and external healthcare partners.
• Management of paper and digital documents in Accuro EMR.
• Inventory management and supply management.

North York, Ontario, Canada

• Provide administrative support to Psychiatrist and psychotherapist as assigned.
• Book appointments, give reminder calls or call backs, and answer emails.
• Welcome and check-in clients to the office using Jane App.
• Upload secure documents and process client referrals.
• Maintain cleanliness of office area and inventory of office supplies.

Toronto, Canada Area

• Manage daily schedule, booking of patients and confirming appointments
• Pull appropriate patient files in preparation for next day
• Verify health cards and accuracy of patient information
• Escort patients to examination rooms and maintain cleanliness of these rooms
• Perform general clerical work (maintain inventory, scanning, faxing, paper and electronic filing)

Toronto, Canada

• Scheduling patient and physician appointments by phone or email
• Answering, screening, and transferring phone calls
• Registering patient visits
• Maintaining patient confidentiality
• Providing basic office management and organization maintaining an updated inventory of supplies and equipment

Toronto, Canada

• Performing secretarial duties including scheduling appointments and admissions as requested, screening calls, taking and relaying messages and providing information.
• Preparation of medical and office supplies, maintaining confidential patient records, measurement of vitals signs, performing skin test and giving immunizations.
• Providing support services to patients and medical staff such as preparing and processing correspondence, billing and reconciliation and restocking office and clinical supplies.

Manila, Philippines

• Supervised and directed the staff in assessing, planning, implementing and evaluating nursing care.
• Managed staff assignment, material resources, equipment maintenance, information dissemination and business process flow in the unit.
• Demonstrated attentiveness to patient’s need and instigates steps that will comply with patient requirements to meet and exceed their expectation.

Manila, Philippines

• Obtained comprehensive relevant data needed for patient's surgical care.
• Prioritized nursing activities using appropriate assessment techniques, monitoring equipment and documentation tools.
• Assisted Surgeons during minor aesthetic and/or reconstructive surgery in a Day Surgery unit.

Manila, Philippines

• Utilized the nursing process to patient referrals with bladder and pelvic floor disorders.
• Efficiently operated the Urodynamics, Bladder Scanner, Cystoscopy, and Biofeedback/Pelvic Floor Rehabilitation machines.
• Conducted dealings with patients, physician and other hospital personnel with utmost courtesy and professionalism.

Manila, Philippines

• Initiated Pre-natal, Intra-natal and Post-partum Nursing Care in alliance with the health care team
• Assisted Obstetric-Gynecologists in caring for women who experience childbirth complications, in delivering babies through a Cesarean section as well as other gynecologic surgical cases.
• Collaborated with other professional discipline to achieve desired patient outcome.

Manila, Philippines

• Remotely handled customer's financial related inquiries and concerns about bank deposits, withdrawals, transactions.
• Exhibited problem solving skill by offering solution or alternative options through by means of computer software applications.

Manila, Philippines

• Transcribed medical reports in compliance with client requirements.

Certified Medical Assisting Professional (Diploma), Health Services Administration, 98.19/100

Candidate, Master Of Arts In Nursing - Major In Nursing Administration, 1.13/1.00 (94/100)

Bachelor Of Science (B.S.), Registered Nursing/Registered Nurse, 2.06/1.00 (86-88/100)

Associate Of Science (A.S.), Health Services/Allied Health/Health Sciences, General, 2.00/1.00 (86-88/100)