Nipun G. Email & Phone Number

CH

• Saved $2,000,000 in development cost by redesigning the product architecture, promoting code reusability, thereby increasing the speed to market by one year.
• Established a center of excellence to reduce vendor dependencies and improved turnaround time by 9%.
• Collaborated with stakeholders in finance, claims, reinsurance to influence priorities and drive alignment of eight financial lines products in the domain of Fidelity.
• Improved productivity by 80% by building two tools to automate manual efforts and save time.
• Mitigated risk to project timelines by building a Power BI dashboard to track and improve vendor performance by 20%.
• Proactively identified customer experience quality metrics by analyzing trends in server crashes to enhance operational efficiency by 5%.

Hoboken, NJ, US

• Identified potential ‘at risk’ students by analyzing current and past trends of KPIs.
• Prepared monthly reports in Excel and Tableau for management across the organization to provide visibility into departmental performance and enable faster decision making

• Coordinated as key liaison between the stakeholders and developers to implement Agile techniques to streamline product metrics on a single platform developed using Power BI.
• Designed a BI product to assist the Directors analyze 220 global project performance, reducing their manual effort by 10%.
• Executed business intelligence and data warehousing to store extracted information from Clarizen and Azure DevOps using APIs. Created high level design, maintained product backlog to facilitate efficient product.
• Performed data manipulations (ETL) and modeling in SQL, data analysis and forecasting to build a dashboard in Power BI to display KPIs to evaluate vendor performance.
• Analyzed project performance metrics such as cycle time, burndown, bugs in QA/UAT to revitalize scope by 15%.
• Worked on the steps involved in the design, development, and release of a BI product.

Chennai, Tamil Nadu, IN

• Built dashboards in Tableau to assist the members of this organization, enabling them to access hospital information that was located nearest to the caller in under a minute.
• Developed dashboards to provide information on organ donation summary and trends in India.
• Helped conduct awareness sessions and talks on organ donations in various hospitals in Mumbai, motivating people to register themselves as organ donors.

New York, NY, US

• Performed classification on churn rate of the life insurance policy holders of AIG, the results were shared with underwriters to optimize premiums accordingly. As a result, churn rate was decreased by 19%.
• Developed dashboards in tableau to generate insights on employee data, helping the business reduce the attrition rate by 4%.
• Identified and communicated roadblocks to the stakeholders, faced during Greece Project in daily Scrum meetings, and ensured that the stringent project timelines were met and completed the project 3 sprint cycles in.
• Led a team of 3 members in Americas Sales Project, delivered the project with no defects. This provided detailed information on risk-adjusted profit (RAP) and growth in net premium written (NPW), which helped the.
• Generated 10 standard and several ad-hoc reports summarizing business, financial and economic data for review by executives, managers, clients, and other stakeholders.
• Reported gap and compliance analysis on KPI (key performance indicators) and KRIs (key risk indicators). Synthesized current trend data across geographies business units and product type to support recommendations for.

New York, NY, US

• Worked closely with the production support team to quantify and visualize ticket resolution data, resulting in revision of the SLAs by the stakeholders and increasing the ticket resolution rate by 12%.
• Worked single handedly on DMM (Data Maturity Management) project to identify the maturity of the data within the organization and showcase the month-on-month updates and project risk to vertical heads.
• Developed SQL queries, views and designed 10+ dashboards in QlikView summarizing business, financial and economic data for review by executives, managers, clients, and other stakeholders.
• Coordinated across multiple departments (Business Analysts, Data Quality, Extract Transform Load, Quality Assurance) and delivered projects with minimum defects by ensuring implementation of coding, meeting the.

Master'S Degree, Business Intelligence And Analytics

Bachelor Of Technology (B.Tech.), Computer Science And Engineering