Job Responsibilities:- Sourced and recruited across various fields (F&B, FMCG, manufacturing, HR, sales, cosmetics, pharmaceuticals, etc.).- Designed recruitment materials using Adobe Photoshop, Adobe Illustrator, and Canva to search for candidate data across multiple platforms (Facebook, LinkedIn, Threads, TikTok, etc.).- Interviewed and contacted candidates via phone/email/Zalo to advise on available positions.- Scheduled interview appointments and notify candidates of results. Update and manage candidate data efficiently on the team’s system.- Managed a team of interns (4 members): Responsible for dividing daily tasks, managing work schedules, reporting performance, and resolving issues that arise for the team.- Supported and managed the recruitment project for Jollibee Vietnam: Oversee more than 150 potential candidate CVs. Moreover, I successfully recruited 3 candidates for the Supervisor position (2 in HCM, 1 in Hanoi). Achievements:- Achieved the title of Outstanding Intern with 130% of KPIs in August 2024 (KPIs include: quality CVs sent to clients, number of job postings in groups, participation in recruitment groups, number of designed images/content, and revenue generated for the company).

Job Responsibilities:- Assisted in addressing requests, and unforeseen situations during dining experience- Introduced hotel services, tourist attractions, and entertainment facilities around the area to foreign and local guests.- Communicated and solved basic customers’ requests.Achievements:- Top 1 in achieving guest compliments on Guest voice and Tripadvisor in October 2023, with 8/20 total received.- Achieved an excellent grade of internship evaluation: 9/10- Enhanced English language communication skills

- Organized recruitment and training programs for 15 new members.- Managed the organization with 30 members.- Planned and organized more than 10 activities for students within a year such as Welcome Freshmen, Tourism Faculty Camping Trip, and Summer Volunteer Campaign, etc.- Managed Faculty of Tourism Youth Union Pages (+ 7,000 followers) and HCMUSSH Youth Union Pages (+ 58,000 followers)- Availed over 800 student data entries to facilitate recruitment in the tourism sector, including tour guides, tourism operations managers, tour sales representatives, and hospitality staff.

Job Responsibilities:- Prepared equipment, set up and cleaned the working area.- Welcomed, introduced, and served customers with the restaurant's available menu options.- Assisted in addressing questions, requests, and unforeseen situations during the customer dining experience.Achievements:- Achieved an excellent grade from supervisor after the internship.- Maintained a 100% customer satisfaction rate.- Guided customers to the restaurant's specified products.

- Top 3 KPI collaborators of market research calls- Engaged in calling surveys to gather customer experience insights

- Take orders and take care of customers. - Understand the customer service process and handle with the customers’ require ment.- Do the preparation before and after customer services.