Kha Le (Kelvin) Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

Job Responsibilities:- Sourced and recruited across various fields (F&B, FMCG, manufacturing, HR, sales, cosmetics, pharmaceuticals, etc.).- Designed recruitment materials using Adobe Photoshop, Adobe Illustrator, and Canva to search for candidate data across multiple platforms (Facebook, LinkedIn, Threads, TikTok, etc.).- Interviewed and contacted candidates via phone/email/Zalo to advise on available positions.- Scheduled interview appointments and notify candidates of results. Update and manage candidate data efficiently on the team’s system.- Managed a team of interns (4 members): Responsible for dividing daily tasks, managing work schedules, reporting performance, and resolving issues that arise for the team.- Supported and managed the recruitment project for Jollibee Vietnam: Oversee more than 150 potential candidate CVs. Moreover, I successfully recruited 3 candidates for the Supervisor position (2 in HCM, 1 in Hanoi). Achievements:- Achieved the title of Outstanding Intern with 130% of KPIs in August 2024 (KPIs include: quality CVs sent to clients, number of job postings in groups, participation in recruitment groups, number of designed images/content, and revenue generated for the company).

Ho Chi Minh City, Vietnam

Job Responsibilities:- Assisted in addressing requests, and unforeseen situations during dining experience- Introduced hotel services, tourist attractions, and entertainment facilities around the area to foreign and local guests.- Communicated and solved basic customers’ requests.Achievements:- Top 1 in achieving guest compliments on Guest voice and Tripadvisor in October 2023, with 8/20 total received.- Achieved an excellent grade of internship evaluation: 9/10- Enhanced English language communication skills

Ho Chi Minh City, Vietnam

- Organized recruitment and training programs for 15 new members.- Managed the organization with 30 members.- Planned and organized more than 10 activities for students within a year such as Welcome Freshmen, Tourism Faculty Camping Trip, and Summer Volunteer Campaign, etc.- Managed Faculty of Tourism Youth Union Pages (+ 7,000 followers) and HCMUSSH Youth Union Pages (+ 58,000 followers)- Availed over 800 student data entries to facilitate recruitment in the tourism sector, including tour guides, tourism operations managers, tour sales representatives, and hospitality staff.

Ho Chi Minh City, Vietnam

Job Responsibilities:- Prepared equipment, set up and cleaned the working area.- Welcomed, introduced, and served customers with the restaurant's available menu options.- Assisted in addressing questions, requests, and unforeseen situations during the customer dining experience.Achievements:- Achieved an excellent grade from supervisor after the internship.- Maintained a 100% customer satisfaction rate.- Guided customers to the restaurant's specified products.

Ho Chi Minh City, Vietnam

- Top 3 KPI collaborators of market research calls- Engaged in calling surveys to gather customer experience insights

Ho Chi Minh City, Vietnam

- Take orders and take care of customers. - Understand the customer service process and handle with the customers’ require ment.- Do the preparation before and after customer services.