Lauren Joosten Email & Phone Number

Remote

Remote

Remote

New York, United States

At Overtime, I handle day to day engagement of our community across all social channels. I am constantly finding new ways to engage the community and bring the communities of our members together with ours. I plan all monthly community events, help with content ideas, and make sure our community members feel like they're part of a family. I also tend to the relationships we have with our sponsors to make sure everything is running smoothly and both parties are happy with what is being produced & presented to our communities.

Remote

I am actively finding new ways to engage our community across all social platforms and assisting our Talent Managers in finding new talent to help expand our community. Growing and engaging with the different communities of our talents and bringing them to one unified space is beyond rewarding.

Greater New York City Area

As a customer relations specialist, my job is to assist our customers via email, phone, live chat, and social media with any order related or product related questions or concerns they may have. I use social media to keep connections with our customers, fans, and influencers to make sure they are getting everything they need and want from our company in a timely manner. Aside from assisting customers, since GFUEL is an eCommerce business, I assist heavily in protecting the company from any online fraudulent activity by filtering and reviewing any orders that could be potential fraud (i.e. stolen credit cards).As time progressed, I became more of a Community Manager, running the company's Discord server as well as Facebook interactions. At that point, I not only interacted with customers about their orders; but simply about their day and getting to know our fan base on a more personal level. My nine to five job turned into an around the clock job and I was very happy with what I had created.

Long Island, Ny

As a Flooring Specialist, I was responsible for providing excellent customer service, keeping a clean and organized showroom, as well as providing customers with any and all knowledge that I had to help them complete their project in a time and cost effective manner. I was put into a Department Head training program after a few months in my position to be considered for any management positions that should open up within the company.

Greater New York City Area

I assisted children grades Kindergarten through 6th grade with Math and ELA given they were having trouble and needed one on one guidance. This was during the beginning stages of Common Core so it was imperative that these children did not fall behind.

Long Island, Ny

My teaching career flourished as I accepted my second teaching position at a new school, with new kids. As a Head Teacher, I was responsible for creating lesson plans; keeping a safe, clean, fun, and organized learning environment for the children in my class as well as their parents. I made sure my classroom was a friendly and efficient place to work for myself and my co-workers.

Long Island, Ny

My teaching journey began here as I stepped into the role of head teacher in my very first classroom after receiving my certification. As a Head Teacher, I was responsible for creating lesson plans; keeping a safe, clean, fun, and organized learning environment for the children in my class as well as their parents. I made sure my classroom was a friendly and efficient place to work for myself and my co-workers.

Long Island, Ny

When I am on the sales floor I tend to the customers and make sure their visit to American Eagle was the best it could have been by delivering the most help I could given their reason for being there today. When I am in the stock room I tend to shipment upon arrival and make sure the work area and clothing cages stay as clean as possible even during busy hours.

Long Island, Ny

While tending the front desk, I treated our everyday clients and helped with any billing or contract information they might need help with. I also tended e smoothie bar and cash register. While in the babysitting room, I would play with the children for the duration of their stay during their parents work out. It helped make the parents work out time more productive since they were assured that their child or children were in good hands.

Long Island, Ny

As a party host, I had to tend to parties of 12+ children and help make their party experience one to remember. While I was at the cash register I had to answer the phones, tend to customers walking in, and set up party dates and groups.