CLIENT: Global Consumer FirmData Governance as a Service consulting engagement on Collibra data governance platform. Metadata curation of business glossary, metrics catalog, BI reports, and more for global corporate and business sectors. Process analysis, design, development, documentation, improvement, and automation.CLIENT: Global Manufacturing FirmDesign and lead data governance/OCM program for enterprise data mesh ecosystem. Subject matter expert for data governance and data management. Develop policy and process for federated computational governance and self-service data mesh ecosystem. Communicate and socialize definition and need for data governance to executive leadership and senior management, regulatory and compliance partners, internal team members and business end users. Partner with OCM/adoption leads; conduct and report on data analytics for data-driven governance and adoption. Technical communications: architectural diagrams, business problem statement, business value, user experience, data mesh deep dive, day-in-the-life UX, training and support materials.

Innovation strategist for design thinking and data management in digital business. Vision leader, mentor, and coach for global teams and real-time delivery in digital business. Business architecture, user experience design, cloud solutions, portfolio management, strategic communications and digital marketing, business development strategy. Cultural and natural heritage interpretation professional and community leader with national/international and world heritage awards of excellence. Professional storyteller and member, National Storytelling Network (NSN) and NorthEast StoryTelling (NEST). Program Chair, New England Folk Festival.

Drive implementation of Deloitte Data Governance Operating Model for internal operations of US firm. Develop data steward playbook, lead DG platform tool evaluation and business glossary initiatives. Executive communication, demos, and requirements for EdgeDQ data quality platform (Informatica Data Quality/Tableau).

Delivered full suite of first-time operating processes for global materials master data management following SAP migration. Aligned and improved MDM process during post-M&A integration. Defined and managed MDM data quality and integrity plan and deliverables.

Designed and developed technical approaches and RFP responses. Mentored and coached senior consultants in data management assessment, strategic execution engagements, program and portfolio management, data catalog governance, and EDW technical assessment and roadmap. Designer of the Ready-Set-GO! Roadmap framework that adapts CMMI-compliant capability maturity to the urgency and acceleration of transforming data management for digital business.

Leadership member of Data Blueprint Consortium. Senior data management consultant for data management maturity assessments, enterprise data strategy, and roadmap advisory services. Redesigned data management assessment framework and developed custom strategic roadmaps to align data strategy with digital transformation. Mentored and coached consultants in applying DAMA DMBoK 2, CMMI-DMM, TOGAF, ITIL, Agile-Scrum, and related industry frameworks to client engagements.

Program manager and architect for information management (MIS/BI/DW). Vision & strategy, roadmap, project portfolio management, data modeling, and solution design for MDM and data quality, executive and management reporting, data warehousing (EDW), integration/interoperability, and collaboration platform support. Team manager of senior DBA/data architect, senior integration specialist, two senior BI analysts/data scientists.2017-18 PORTFOLIOMDM/DQ: Operational data governance through enterprise business data stewardship program. Domain and data/metadata modeling for customer and product MDM. Addressable market analysis. #DefinitionOfaClient and #DefinitionOfaProduct MDM internal systems alignment and DQ cleansing/automation. Data migration cleansing/enrichment/load support for large CRM and ERP initiatives. Contract-to-invoice account reconciliation. DQ profiling and automation tools evaluation and implementation. Governance processes for data access/data handling policy compliance.BI/KPI: Piloted SalesForce Einstein Analytics (Wave). Executive/management KPI dashboards for Client Service (SF Analytics/Workday/Tidemark) adapting Balanced Scorecard and Gartner Business Value Model frameworks. PPM reporting with corporate PMO. EDW: Billing process improvement of client-to-invoice data pipeline to <2% missing/invalid. Scalability/performance assessment & forecasting. EDW architectural and process knowledgebase. Client data retention policy and cloud archiving process automation. Functional/technical inventory of enterprise DWs/datamarts/data stores.INTEGRATION: iPaaS cloud integration roadmap and vendor landscape assessment. Architectural knowledgebase of enterprise applications, ETL interfaces, and key data pipelines. Compliance and audit support for ISO27001 and SEC 606 certification. New and enhanced cloud, hybrid, and on-premise interface design and implementation. Encryption policy compliance and design standards for business/vendor-managed interfaces.

Consulting on data management, quality, and governance to a midsize financial services/fintech firm for sales and service business process transformation, BI & analytics, and operations innovation. Business domain modeling, SalesForce administration, UX design, KPI and metrics design, case management reporting, organizational change management. Founded Eze Data Management Program (EDMP), convened leadership Steering Committee and senior management Data Stewardship Champions, led collaborative business development of a dynamic data dictionary, change management plan, duplicate management and impact assessment processes for core data model, using Chatter and SharePoint social collaboration and native SFDC deduplication capabilities.

Freelance researcher for cloud and hybrid intranet and digital workplace platforms, migration strategy, and innovative approaches. Authored industry white paper on MS Office 365 suite.

Director of Collaboration Services for Corporate IT Front Office Systems. Strategy and roadmap for portals, ECM, collaboration, and intranet social communities. Design, solution, train, and manage program/project portfolio. Enterprise information architecture, business process improvement, application design, and data governance. SME for SharePoint platform architecture and governance, social community learning, business-driven design, enterprise architecture modeling, UML, use cases, Agile/Scrum, requirements management.

Project manager for services engagement with Fortune 50 client in web services integration for online video. Cross-team collaboration (Rally, ActiveCollab, Confluence, JIRA). Track and manage deliverables, scope, and milestones across 6 Agile/Scrum teams and external vendors.

Business and architectural requirements, interface specification, use case development, and model-driven design for service-oriented architectures (SOA) and telephony systems. Project lead, enterprise data migration. UML modeling, mentoring, and training. Wiki administration, process integration, and content management of enterprise collaboration platform (Atlassian Confluence, JIRA, Bamboo, Crucible). Agile advocate and best practices steward.

Client onsite rep with MA Department of Health and Human Services in Boston. Process lead for building web application for the Federal Women, Infants, and Children Program (WIC) and CIBER's first J2EE implementation of WIC on 100% open-source component architecture. SharePoint administrator, deliverables manager, Process manager and trainer for Agile Unified Process and requirements management. Business analyst for security integration with state portal; release manager for system test deployment.

Requirements manager, business/architectural analyst, and reuse evangelist for modular J2EE web applications in customer self-care and financial services for the Fortune 50. Engineering project manager, design and architectural specification for the edocs product line on acquisition by Siebel. Admin, engineering intranets and enterprise UML repository. Architectural design and requirements management, UML and modeling mentor, information architecture and content management, intranet administration, SDK design and specification. Engineering liaison to product marketing and professional services and advocate for enterprise-wide reuse of components and content. UML, J2EE, XML/XSLT, SQL, Oracle, WebLogic, WebSphere, RUP, XP, agile modeling. Sparx Enterprise Architect, Visio, Rational Rose.

Technical documentation for Dragon NaturallySpeaking voice recognition software. User Guide, QuickStart, SDK. Award from Society for Technical Communicators (STC) Boston for QuickStart Guide.

Feature, business, and technical writing for map and travel software company. Editor, Embassy Guides: RI/MA/NH, Maine, Bahamas. Online help designer, Digital Appalachian Trail Guide. Database management, desktop publishing, print-to-web workflow design and implementation.

authored and edited VOYAGES: Canada's Heritage Rivers (first book on the CHRS); program chair for 10th anniversary conference

Joint appointment with Dickey Center Institute of Arctic Studies and QLF/Atlantic Center for the Environment, Ipswich, MA as Director of River Programs. Editor and project manager, VOYAGES: Canada's Heritage Rivers. Official book for Canada's national river conservation system. Best Conservation Publication of 1996, Natural Resources Council of America. Adjunct faculty, UNH System. Co-chair, Tenth Anniversary Conference on Canadian Heritage Rivers System. Nonprofit project management of watershed stewardship, education, and outreach programs. National Leadership Award, Dept. of Canadian Heritage.