Latisha Reaves Email & Phone Number

Houston, Texas

 Oversees records retention and destruction activities for the office in compliance with legal requirements. Meets regularly with customer contact and other member of the customer’s management team.  Provides daily supervision of six Records Associates, two Warehouse Workers and oversees training and provides development opportunities. Responsible for the indexing, classification and assignment of files. Updates records inventory database. Leads on special projects involving record reviews and record indexing. Handle records management duties to support customer activities ensuring company program and policy requirements are met for all company records. Onsite file services, which includes retrieval, re-file and offsite storage and disposition management of oil, gas and seismic records.  Coordinates workflow within the team, including prioritizing jobs and delegating duties to staff to facilitate work processes Acts as a Safety Coordinator; coordinates and trains during Safety Meetings with all Novitex employees on a daily basis.  Records and forwards copies of all safety related meetings, programs safety pre-plans, inspections, and correspondence to Manager. Conducts weekly documented facility inspection / audits. Post and keep current all required safety documents and literature. Monitors safety efforts of staff. Interprets and completes data entry providing details and processes and completed orders for all types of well maps for internal or offshore employees used for data research.  Supports Quality Management system, assists in the development of procedures, work instructions and quality system documents, and actively participating in the improvement system process. Ensures daily workflow meets key checkpoints by creating and monitoring weekly metrics productivity reports and customer queues. Conducts audits on all Records Associates work and participates in the corrective and preventative action process.

Greater Atlanta Area

Aircraft Records Administrator, Level II | 2012 – April 2014– Worked directly with quality control coordinator to develop and implement procedures for maintaining North American Airlines’ maintenance training records. Coordinate aircraft assignments for Records Auditors.– Acquired, maintained, audited, and stored all digital and hard copy aircraft maintenance records and maintenance training records in compliance with FAA and North American Airlines General Maintenance Manual (GMM). – Training administrator for quality control candidates in the B-767. – Trained senior maintenance staff and maintenance personnel on the AIMS flight tracking system.– Created 30, 60, and 90-day training records report. – Entered log page reliability information as well as flight and maintenance data (cycle times, component changes) into forecasting systems. Resolved paperwork discrepancies.– Performed post checks and audits on all A and C checks. – Project managed the return of two B-767’s to the lessor. – Helped create monthly ETOPS and utilization reports. – Created the terminating engineering orders / major / minor repairs alteration report.Flight Attendant | 2007 – 2012– Served as a flight attendant for the U.S. Department of Defense by transporting U.S. military personnel on national defense missions during Operation Enduring Freedom. – Ensured safety and emergency equipment were onboard and in working order; followed all FAR procedures.– Confirmed the condition of the passenger cabin is in order and reported all discrepancies to the purser, pilots, or maintenance director. Instructed passengers in the use of emergency equipment. – Served military families when there was a permanent change of station (PCS) for the service member as part of the Patriot Express program.

Greater New York City Area

– Worked at two law firms through this staffing firm.– Monitored and maintained law firm’s calendar for 20 attorneys.– Filed Request for Judicial Interventions and Note of Issues.– Entered dates onto a database system; generated a daily master calendar for distribution.– Scheduled and adjourned depositions and court appearances.

Greater Atlanta Area

– Served as a liaison between customers and Cathay Pacific Airlines.– Served as a primary contact for inquiries on AMS nominations, AMS release, flight information, collection of fees, account balances, and concerns of any pertinent information related to the business conducted with customers.– Front counter processing delivery and receiving of documents by data entry and filing of import and export documentation and notifies customers when freight arrives.– Interfaced with warehouse and truck driver personnel in verifying cargo locations in warehouse.– Updated information into DJ Air Services system such as entering information to produce carrier certificates.– Collected cash, checks, and printed receipts for terminal charges and freight storage charges.– Manifested flights for export and priority breakdowns in import.

Greater New York City Area

– Assisted paralegals in the Children’s Services department. Prepped cases for attorneys.– Maintained schedules for an office with 30 attorneys.– Provided contact and case information and contacted clients, updated status of their cases.– Created and maintained Cap Waivers file in Excel to track down fraudulent usage of overtime.– Researched, analyzed, and verify Employee Transportation Delay requests based on data obtained from New York City Metropolitan Transit Authority.– Assisted in the implementing services and activities for the Agency such as Employee Recognition Day, Combined Municipal Campaign, and March of Dimes Walk America.– Annotated, sorted, and distributed monthly Human Resources Administration Overtime reports for use by Overtime Coordinators in compliance with the Citywide Overtime policy and budget.– Analyzed and audited timekeeping lump sum computations payable to Human Resources Administration retirees under the New York City’s Early Retirement Program.