Premkumar Lns, Pmp Email & Phone Number

Singapore

Singapore

Project Management- Managing requirement, budgeting of the resource, cost management of the project adhering to the project timeline - Prepared project budget and keep track of project cash flow.- Involved in measuring, monitoring & reporting progress to stakeholders at various levels of organization.- Managed offshore teams for efficient delivery in the day to day project management activities- Monitoring of the sprint deliverables by conducting intensive stand-up meetings… Show more Project Management- Managing requirement, budgeting of the resource, cost management of the project adhering to the project timeline - Prepared project budget and keep track of project cash flow.- Involved in measuring, monitoring & reporting progress to stakeholders at various levels of organization.- Managed offshore teams for efficient delivery in the day to day project management activities- Monitoring of the sprint deliverables by conducting intensive stand-up meetings before every sprint closure- Responsible for status reporting to the Internal management and part of Steering Committee of senior stakeholders with clients and responsible for joint status reporting.- Undertaken change management initiatives by conducting impact analyses, assess change readiness to current phase & identify key stakeholders to establish and implement communication strategies aligned with change efforts- Allocated and foreseen the duties of the project teams, ensured that all tasks and deliverables are proceeding according to schedule.Solution Architect- Implemented customer centric process of closed loop feedback from Policy Origination till Servicing and beyond- Efficiently integrated the Quotation engine with existing CORE Insurance landscape through right approach - Design & lead the entire account origination process in Insurance domainEnsured the claims process for customer is captured in system with no gaps and manual intervention - Conducting Gap Analysis by coordinating with the IT Team and the Business Leadership Team for business requirements validation- Review of Documentation of Gaps in the entire insurance process flow- Architected the solution of Customer master data and the replication strategy in the complex landscape - Headed the Implementation of CRM suite integrating all the customer touch points Show less

Calgary, Canada Area

- Solution Architect for CRM having multiple interfaces for a complex implementation in a multi-million-dollar project over a period of 3.5 years- Responsible for Business Blueprinting of Activity management, Lead Management, Opportunity Management for a banking major in North America with a complex landscape comprising of ERP, CRM, Banking Services and Bank Analyzer- Responsible for Business Blueprinting of Incentives and Commission Management for their remuneration and settlement… Show more - Solution Architect for CRM having multiple interfaces for a complex implementation in a multi-million-dollar project over a period of 3.5 years- Responsible for Business Blueprinting of Activity management, Lead Management, Opportunity Management for a banking major in North America with a complex landscape comprising of ERP, CRM, Banking Services and Bank Analyzer- Responsible for Business Blueprinting of Incentives and Commission Management for their remuneration and settlement process - Develop high level implementation roadmaps to describe how customers can transition to proposed solutions- Responsible for guiding the Offshore team for the development related to CRM, Incentives and Commission Management and Organizational Model- Acted as the single point of contact managing the customer expectation on one hand, and coordinating with Offshore team, vendor team efficiently resulting in SAP SPOT award- Handled the Organizational Model across entire SAP Landscape involving SAP CRM, SAP ERP, SAP Banking Services and SAP Bank Analyzer making SAP ERP as the master for the Organizational Model with SAP Process integration as the integration system for replication.- Provide business development support to the consulting sales managers- Notable clients where Prem implemented CRM–Alberta Treasury Bank, Wipro Infotech Show less

India

- Aligning the Service Business Processes according to ITIL processes.Primary consultant engaged in blueprinting activity for Service Business of leading infotech product major in India. Conducted blueprinting workshops in the area of Service Order and Service Contract Management.- Primary consultant for SAP CRM catering to Service industry & Financial Services domain - Integrated all the customer touch points in the service industry to give seamless experience to the… Show more - Aligning the Service Business Processes according to ITIL processes.Primary consultant engaged in blueprinting activity for Service Business of leading infotech product major in India. Conducted blueprinting workshops in the area of Service Order and Service Contract Management.- Primary consultant for SAP CRM catering to Service industry & Financial Services domain - Integrated all the customer touch points in the service industry to give seamless experience to the customer- Blueprinted complex service scenario of a hardware company about their Service Orders, Service contracts leading to invoicing and maintenance service Show less

New York / Dallas

- Requirements Gathering & troubleshooting the system, configuration during realization, documenting the gaps in the standard system.- Charting a roadmap for addressing the gaps and coordinating with multiple teams for achieving the objective- Primary onsite consultant coordinating the offshore development for all developments involving enhancements, interfaces and reports.- Configuration of business scenarios in SAP CRM – Service(Service Contracts, Service Orders (Both project… Show more - Requirements Gathering & troubleshooting the system, configuration during realization, documenting the gaps in the standard system.- Charting a roadmap for addressing the gaps and coordinating with multiple teams for achieving the objective- Primary onsite consultant coordinating the offshore development for all developments involving enhancements, interfaces and reports.- Configuration of business scenarios in SAP CRM – Service(Service Contracts, Service Orders (Both project triggered and one-off service orders, and Installed Base Management) - Mastering the entire equipment management process at PepsiCo and transitioned the knowledge to AMS team at offshore- Monitoring the IDOC queue to ensure that the service orders in SAP CRM are created from Project systems module of SAP ECC and troubleshooting IDOC segment, if there are any errors.- Successfully handled the implementation as well as post go-live support of SAP CRM at Pepsi Co (New York-Pepsi Business headquarters and Dallas – Pepsi IT headquarters) Show less

Bangalore / Hyderabad

- Practice building initiative training consultants for both pre-sales and implementation- Managing multiple stakeholders during pre-sales and consulting assignments of small size teams- Requirements Gathering for a hospitality major- Mapping the functionality available in legacy application to SAP CRM - Configuration of business scenarios in SAP CRM – Sales (Opportunity, Action, Activities and Quotation Management), CRM Service(Service Contracts, Service Orders, Installed Base… Show more - Practice building initiative training consultants for both pre-sales and implementation- Managing multiple stakeholders during pre-sales and consulting assignments of small size teams- Requirements Gathering for a hospitality major- Mapping the functionality available in legacy application to SAP CRM - Configuration of business scenarios in SAP CRM – Sales (Opportunity, Action, Activities and Quotation Management), CRM Service(Service Contracts, Service Orders, Installed Base Management)- Identification of legacy application and CRM functionality implemented in that application for drawing a business case for full-fledged CRM product implementation Show less

Bangalore

NTT Data (called as Caritor before acquisition)- Testing the various business transactions in SAP SD (logistics module) such as Sales Order Processing, delivery, billing- Configuring of Sales Processes such as Sales Order, delivery document - Tested the detailed pricing functionality for various Business situations.- Test Lead for Honeywell Aero project where test scripts were automated in QTP

Hyderabad Area, India

- Managing an important portfolio of Sales – Rural Business and achieved target of 2 million against set target of 0.1 million- Developed the business plan and Contacted Project Directors of all districts- DRDA, who are IAS level cadre officers in government of India, coordinated with them and designed marketing strategies for market penetration.- Headed and motivated a 5 member team surpassing the sales target.- Heading the PRESTIGE exclusive retail showrooms throughout one of the… Show more - Managing an important portfolio of Sales – Rural Business and achieved target of 2 million against set target of 0.1 million- Developed the business plan and Contacted Project Directors of all districts- DRDA, who are IAS level cadre officers in government of India, coordinated with them and designed marketing strategies for market penetration.- Headed and motivated a 5 member team surpassing the sales target.- Heading the PRESTIGE exclusive retail showrooms throughout one of the biggest state in India Show less

Mba, Systems & Marketing

Bachelor Of Engineering, Electronics & Communication Engineering

Xii, Higher Secondary

X, Cbse