Lane Walker, Cam Email & Phone Number

Port Orange, Florida, United States

Virginia Beach, Virginia, United States

Virginia Beach, Virginia

Norfolk, Virginia

-Assists with rent and bad debt collection while maintaining a delinquency of less than 1%-Handles the accounting and posting duties for deposits and rent payments, as well as, preparing weekly collection, and variance/budget reports for the Regional Manager-Manages overall tenant relations, including promoting overall tenant satisfaction with positive relationships-Coordinates lease renewal and resident retention strategies-Trains Leasing Consultants and Lead Leasing Consultants

Hampton, Va

-Marketed multifamily residences to motivate prospective residents to visit the community-Resolved resident and property issues proactively ensuring high levels of customer service-Completed all marketing/advertising activities at the direction of the property manager. Reviews social media websites and ensures online reputation management-Leased apartment homes to customers and maintained a 91% closing ratio-Approved applications, conducts file audits, validating and reports… Show more -Marketed multifamily residences to motivate prospective residents to visit the community-Resolved resident and property issues proactively ensuring high levels of customer service-Completed all marketing/advertising activities at the direction of the property manager. Reviews social media websites and ensures online reputation management-Leased apartment homes to customers and maintained a 91% closing ratio-Approved applications, conducts file audits, validating and reports VHDA compliance Show less

Virginia Beach, Virginia

-Conducted apartment tours, answered questions and highlighted selling features and benefits of the community.-Assisted in developing marketing plans, internet ads, print ads and marketing copy.-Researched market competitors to guarantee competitive pricing.-Completed all lease forms for new residents or renewals for current residents.-Recorded all work order requests and followed up with residents to ensure issue resolution.