Business Analyst
Current* Align technological solutions with the non-profit foundation's mission and goals through thorough business process analysis, achieving a 20% increase in operational efficiency.* Lead data-driven analysis of user journeys and digital touchpoints, identifying key areas for improvement in the foundation's web presence.* Collaborate with cross-functional teams to streamline processes and define software requirements, enhancing non-profit efficiency.* Lead A/B testing initiatives and utilize web analytics tools to optimize website performance and user engagement.* Improved stakeholder engagement by 15% through impactful UI design initiatives for software tools.* Manage multiple concurrent projects, balancing strategic planning with tactical execution in a fast-paced non-profit environment.* Regularly report performance metrics, providing actionable insights and recommendations to cross-functional stakeholders.