Resource and Compliance ManagerAs Resource and Compliance Manager at Synch-Solutions, responsibilities include human capital development and management , regulatory compliance and certification management across our many service areas. Lori makes a considerable contribution to policy and procedures for the organization. With 30 years of experience, expertise includes organizational planning, human capital management, and regulatory compliance. Lori has diverse skill sets and considerable business acumen, which has been extremely valuable to the organization.

Project manager responsible for implementing either projects or programs both internally and externally within the Information Technology organization. Proven strengths in identifying opportunities for efficiency and process improvement. Provided Project Management to the Office of the CIO. This included the involvement of cross organizations such as Human Resources, Finance, Legal, and Audit.

Lakeside Consulting Group, LLC, Chicago, IL 60661 6-2006 to PresentIndependent ContractorIndependent contractor providing business management and B2B development services to clients. Assisting clients in business process redesign for efficiencies in providing a quicker mean time to delivery. Working with start-up organizations to establish HR policies, corporate culture, benefits, process flows, logistics and business development. Client Projects Include:• Independent account representative for nationwide collections company. • Prepared RFQ/RFP responses for IT Services Company.• Durable Medical Equipment provider of mail order diabetic supplies to Medicare patients. Provide HR services, training, and ensure accreditation processes are kept current. Review and improve work flows and provide the logistics for shipping on a monthly basis. Prepared organizational processes for accreditation audit passed with 98/100 points.• Established HR policies and processes for a Communications firm dealing with the compliance of e-Rate to educational institutions. • IT Management Consulting Services assist with establishing a warehouse site out of state for new client. Developed HR processes for Company. Assist with Request for Proposals (RFP) to Company on request.• Provide recruiting services to a growing telecom company• Established a sales team to sell medical practice management systems to clinics in order for them to be compliant by the end of 2012.

Responsible for the management of the back office operations of Synch-Solutions. This is a position that I had held in the past and was asked to come back to review and fix broken processes. See previous Synch employment for details. This was a short term engagement do to the economic times.

Member of the Leadership Team responsible for the strategic planning, development, operating management, finance and administrative management, and leadership of this $13+ million IT management consulting firm. • Provided strong organizational leadership through a period of massive change and transition while the company was developing new products and services for the growth of the organization. • Responsible for the day-to-day management of Synch-Solutions operations. Created new processes and procedures to streamline productivity. • Duties include but were not limited to the following:o HR Administration –Approved payroll, developed employee handbook and best practices for: performance management, benefits management, salary review, job descriptions, employment process (hire and termination), procured outsourcing firm to provide additional benefits to employees.o Legal/Contract Management – Interface between outside counsel, contract negotiations, contract management, joint venture management, maintained contract templates, nondisclosures, and independent contractor contracts. o Accounting/Finance –Accounts payable, receivable, customer billing general ledger, taxes, audit, departmental budgeting, cash flow management and reporting. Implementation of MS Dynamics system with the general ledger, accounts payable, accounts receivable, time and billing modules. o Operations-P/L for Administration Department and acted as Chief of Staff. Responsibilities included: reception, executive support, business certifications and memberships, business licenses, special events, budget management, corporate communications, managed staff at remote office.• Account manager for three client contracts that generated revenues of $1M annually.• Participated in business development and sales activities by assisting in the writing and proofreading of request for proposals (RFP’s).• Prepared organizational budgets and provided analysis on variances.

Various PositionsAt CNA I held many different positions during my 23 year tenure. I initially started out as a data entry clerk for the Midwest Region responsible for the data entry of Personal Insurance products. From there I was promoted to the Customer Service Area that serviced our agents. I was the customer service rep for 2 regional locations. Eventually this region was consolidated and moved to the east coast. I then supervised a new area that provided computers and marketing to our high performance agents. This project lasted for five years when it was over we started to retool the Home Office and our Field locations from old CRT terminals and transitioned to a client server environment. For the next 18 years I was the area manager who managed the life-cycle functions of client server products. This included the forecasting, sourcing, vendor management, logistics, invoicing, delivery, disposition, asset management, warehouse management, system configuration, maintenance, and shipping and receiving. During this time there were many changes in the way business was conducted. We were consistently reviewing processes across the organization to improve efficiencies. CNA was in the process of purchasing and selling off different lines of business. I had left CNA do to a downsizing in 2001 as a Director, in their IT Project Management Office.