Rick Locke Email & Phone Number

Greater Seattle Area

Seattle

As a quickly growing company in the explosive multi-screen industry, I was brought on to Ratio originally to deliver upon the projects in flight as well as foster and grow those client relationships for future business. While personally contributing to bringing on Ratio's largest vendor relationship, Ratio began to leverage my breadth of knowledge in technology and marketing towards more of a focus on business development and marketing.In January of 2012, I was promoted to the role of Director of Marketing where I became responsible for defining and executing against all up marketing and PR plans. Responsibilities● Content Marketing ● Event Marketing● Sales Support and Lead Generation● PR● Leading a team that included a marketing coordinator and internal design and development teams to deliver complex projects towards yearly marketing goals.● Creating a vendor strategy and fostering vendor relationships to deliver against whole marketing and PR solutions.Highlights● Increased lead generation by more than 150% from 2010 to present.● Initiated a PR Program resulting in over 20 press releases, over 40 media placements, 12 speaking engagements, and 4 awards.● Executed successful marketing campaigns like the 12ManHunt that generated over 2800 fans contributing over 30,000 photos to our Facebook and Twitter pages resulting in primetime King5 TV coverage, interviews on KJR950 AM radio, and local newspaper coverage for Ratio, all in 8 days.● Owned and managed the Ratio website redesign and microsites increasing traffic by over 60%● Created and executed a new Social Media plan resulting in reach and engagement numbers increasing by over 10x across channels

Seattle

As an Engagement Manager at Ratio, I was responsible for project management, account management, and business development.Responsibilities● Gathered and defined requirements by working with clients and developers to balance client needs and technical feasibility. ● Drove projects to completion while managing schedule, budget, risks and communication to clients and internal stakeholders.● Acted as a single point of contact for clients and fostered relationships to capture upsell opportunities.● Key launches include: Unifi, an all-encompassing cloud file sharing service offered by Real Networks; Film.com, a one stop site featuring movie and TV news featured by Real Networks

Leveraging my prior technical experience from Vulcan and The Boeing Company, I joined Teal Group Technologies as a Senior Lead Consultant role to help grow an already successful consultancy. In a leadership role at Teal, I was able to further hone my client management skills to help cut through the technical issues our clients were having, and to help our clients understand what they really needed. My ability to explain complex issues in software and hardware implementations to the executives and end users of our clients became the catalyst for new business opportunities for Teal.Responsibilities● Managed client accounts and translated complex solutions clearly to executives while providing forward thinking solutions to retain and expand accounts.● Served as interim IT manager for Teal’s largest client Point B. ● Prioritized and managed Teal work item- by judging business and customer impact.● Created and implemented a new client retention program.● Hired, trained, and evaluated consultants toward company growth and success.

Greater Seattle Area

I was hired onto Vulcan to fill arguably one of the most unique and challenging roles for the company, that of the Executive Computing Consultant for the owners Paul G Allen and Jody Patton. The role entailed the support of all software and systems for the owners across the globe, including but not limited to: Personal residences, personal planes, vehicles, remote meeting sites, and Vulcan offices and businesses such as Century Link Field, The EMP, and the Allen Brain Institute.Among the many challenges I faced in this position, I am most proud of my success in balancing the demands of the owners while communicating thru different levels of the organization. The logistics involved in balancing projects remotely and globally were broad, teaching me valuable lessons in prioritization and resource management.Responsibilities● Delivered on-demand and proactive technical support for Owners Paul Allen and Jody Patton.● Led projects across multiple teams to deliver technical solutions under tight time constraints.● Provided technical and managerial leadership to the end user support team.● Prioritized and triaged a list of issues and projects on a daily basis to constantly changing and evolving requirements.● Prototyped, evaluated, and deployed bleeding edge software and hardware solutions for internal business and investment opportunities.● Maintained IT equipment at all estate sites, including building and deploying PC's, wireless networking, touch panels, and audio/visual equipment.

Working for one of the largest companies in the world, my career at The Boeing Company gave me some fundamental skills that I carry with me to this day. It was here I learned the importance of being persistent, detail oriented, and process driven. Ultimately I proved that my ability communicate technical solutions to C-Level executives and deliver complex projects with success led to me being promoted to the highest rank of Executive Computing Support for the Presidents and Vice Presidents of Boeing Commercial Airplanes, serving the likes of Alan Mulally, President of Boeing Commercial Airplanes.Responsibilities● Provided immediate PC, mobile and application installation and restoration services for the top tier Boeing Executives on a 7 x 24 basis.● Team lead in developing an Executive Database used to plan and track upgrades, software deployment, maintain inventory, and monitor support coverage issues. ● Led the evaluation, introduction, testing, and deployment of over 400 Blackberrys to BCAG. Trained technicians across the enterprise to support the Blackberry as well as end users.● Created a process to refresh hardware/software for the BCA Executives and staff and completed 200 upgrades using this process.● Coordinated with Boeing technology partners to evaluate and deploy tools and technologies.

I was given the opportunity to further my responsibilities as a computing support analyst when I was promoted to become the primary support analyst for a division of Boeing that was being moved from Long Beach, CA to Renton, WA. Here I gained valuable experience leading a large scale move and building relationships and trust with an office of over 125 completely new customers.● Provided training and hardware/software support for over 125 employees. ● Assisted in moving BCC HQ in Long Beach, CA to Renton WA. The project included moving servers, workstations, QA, and post move support and setup.

Bachelor Of Business Administration (Bba), Marketing And Information Systems

Education record