Extensive experience of worldwide technical field service management, supporting highly complex ink jet & electrophotographic printer products and public safety communication solutions in various markets have provided me with an exceptional foundation that has been leveraged across 18 years of national service delivery. The various initiatives under my leadership, including field service process development and refinement, have produced results of lowering costs while enhancing operational effectiveness. All of my efforts / programs contribute to margin improvements and an increase in revenue in the delivery of service. Additional strengths:- Business Analytic's- Project Management- New Market Expansion- Lean Manufacturing- Service Commercialization- P&L Management- Process Improvement- Customer AdvocacyNational and local recognition awards have been presented to me for the effectiveness of numerous programs.My passion in this field easily enables me to lead others in achieving world class results.
Listed skills include Cross Functional Team Leadership, Process Improvement, Digital Printing, Management, and 28 others.