Wendy Lockhart

Wendy Lockhart Email and Phone Number

Senior Human Resources Consultant @ WorkNest
England, United Kingdom
Wendy Lockhart's Location
Greater Brighton and Hove Area, United Kingdom
Wendy Lockhart's Contact Details

Wendy Lockhart work email

Wendy Lockhart personal email

n/a
About Wendy Lockhart

I’m a results-driven, dedicated professional with solid experience in Business & commercial. I am passionate in supporting colleagues to deliver world class service. I have Extensive experience in managing teams, telephony Support and Commercial Support. I am a strong team player and Manager and Associate member of CIPD. Well-organised, self-motivated individual with the ability to learn new tasks rapidly. I succesullfly support a portfolio of third sector clients with their HR needs.

Wendy Lockhart's Current Company Details
WorkNest

Worknest

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Senior Human Resources Consultant
England, United Kingdom
Wendy Lockhart Work Experience Details
  • Worknest
    Senior Human Resources Consultant
    Worknest
    England, United Kingdom
    View
  • Worknest
    Human Resources Consultant
    Worknest Jul 2022 - Present
    Horsham, England, United Kingdom
    I am a proactive HR Consultant supporting third sector, private and public clients with a wide range of HR needs including strategic reviews, employee relations, restructures, salary surveys, employee surveys, contracts and policies.
    View
  • Natwest Group
    Relationship Support Team Manager
    Natwest Group Dec 2012 - Jul 2022
    London And South
    I managed a team of 11 FTE supporting Relationship Managers and Commercial customers with day to day portfolio management and completion of new and increased lending.Managed and achieved SLA Managed and achieved Business assurance testing complying with AML and regulatory complianceIdentified and delivered taining and development opportunities for the team.Delivered rapid change within the team.
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  • Natwest Group
    Regional Support Manager (Secondment)
    Natwest Group Oct 2020 - Mar 2021
    United Kingdom
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  • Royal Bank Of Scotland Business
    Team Manager, Bankline Helpdesk - Gts Operations Uk & Europe
    Royal Bank Of Scotland Business Jan 2010 - Dec 2012
    Edinburgh, United Kingdom
    I managed a team of 11 FTE Supporting CIB and CCB customers on all aspects of the Bankline System.Managed and Achieve SLA and KPI ensuring calls were answered and customers were satisfied.Managed the team through lean transformation and drove savings.Identified training and development opportunities through 1-1, coaching, mentoring, AYIC checks, ensured I always looked for ways that we can improve the customer experience and continue to Treat Customers Fairly.
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  • Royal Bank Of Scotland Business
    Bankline Customer Adviser, Bankline Helpdesk - Gts Operations Uk & Europe
    Royal Bank Of Scotland Business Jan 2010 - Jan 2011
    Edinburgh, United Kingdom
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  • Royal Bank Of Scotland Business
    Workflow Specialist, Bacs Referrals Out Of Hour’S Team - Gts Operations Uk & Europe, Business Servic
    Royal Bank Of Scotland Business Aug 2008 - Jan 2010
    Edinburgh, United Kingdom
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  • Royal Bank Of Scotland Business
    Customer Service Analyst - Gts Operations Uk & Europe, Uk Client Services
    Royal Bank Of Scotland Business Jun 2006 - Aug 2008
    Edinburgh, United Kingdom
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  • Royal Bank Of Scotland Business
    Royline Adviser, Royline Helpdesk - Gts Operations Uk & Europe, Electronic Banking
    Royal Bank Of Scotland Business Oct 2005 - Jun 2006
    Edinburgh, United Kingdom
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  • Royal Bank Of Scotland Business
    Telephone Adviser (Sales) - Telephone Advisory Service, Retail Banking
    Royal Bank Of Scotland Business Sep 2003 - Oct 2005
    Edinburgh, United Kingdom
    View

Wendy Lockhart Skills

Relationship Management Project Delivery Financial Services Commercial Banking Leadership Customer Experience Team Management Call Centers Governance Management Business Relationship Management Payments Business Transformation Performance Management Loans Banking Credit Change Management Portfolio Management Customer Service Training Credit Risk Stakeholder Management

Wendy Lockhart Education Details

Frequently Asked Questions about Wendy Lockhart

What company does Wendy Lockhart work for?

Wendy Lockhart works for Worknest

What is Wendy Lockhart's role at the current company?

Wendy Lockhart's current role is Senior Human Resources Consultant.

What is Wendy Lockhart's email address?

Wendy Lockhart's email address is we****@****rbs.com

What schools did Wendy Lockhart attend?

Wendy Lockhart attended Ics Learn, Ics Learn, Queen Margaret University College.

What skills is Wendy Lockhart known for?

Wendy Lockhart has skills like Relationship Management, Project Delivery, Financial Services, Commercial Banking, Leadership, Customer Experience, Team Management, Call Centers, Governance, Management, Business Relationship Management, Payments.

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