Ba Loc Truong Email & Phone Number

I'm now in charge of a broader variety of responsibilities that contribute to the product's growth and proper movement. The most distinctive tasks compared to the PO position are:• Product strategy and plan: carried out the product strategy and plan, making sure they were in line with the long-term goals of the company and the needs of the market.• Cross-functional Leadership: led teams from engineering, marketing, sales, and customer service to make sure that the product development and launch processes ran smoothly and as a whole.• Performance Metrics (KPI & OKR): track multiple metrics to see how well the product is doing and make choices based on data.• Go-to-Market Strategy: in charge of go-to-market plans, such as product launches, marketing efforts, and making sales easier.• New Features and Technologies: Encouraged a culture of creativity by finding and adopting new features and technologies to keep the product ahead of the competition.

I was responsible for defining the vision for the product and aligning it with business objectives. My keyresponsibilities included:• Product Backlog Management: Prioritized and managed the product backlog to ensure the most valuable features and improvements were delivered.• Stakeholder Collaboration: Worked closely with stakeholders to gather requirements, understand their needs, and ensure their expectations were met.• Customer Engagement: Worked with customers to get feedback, make sure ideas were good, and make sure the product met their goals and gave them great value.• Sprint Planning: Coordinated with the development team to plan sprints, ensuring a smooth workflow and timely delivery of features. Created detailed user stories and defined acceptance criteria to provide clear guidance for the development team.• Continuous Improvement: Implemented feedback loops to continuously improve the product based on user feedback and performance metrics.• Market and Competitor Analysis: Conduct market research and competitor analysis to keep the product competitive and aligned with industry trends.

Product Development:- Lead the design, development, and testing of new products to ensure they meet customer needs and company objectives.- Collaborate with cross-functional teams including design, marketing, and manufacturing to streamline product development processes.Quality Assurance:- Implement and oversee quality control processes to ensure products meet company and industry standards.- Perform root cause analysis on product failures and implement corrective actions to prevent future occurrences.Process Optimization:- Analyze existing processes and identify opportunities for improvement to increase efficiency and reduce costs.- Develop and implement process improvements in product manufacturing and assembly to enhance productivity.Technical Documentation:- Create and maintain detailed technical documentation, including product specifications, user manuals, and assembly instructions.- Ensure all documentation is up-to-date and accessible to relevant stakeholders.Customer Support:- Work closely with customer support teams to address product-related issues and gather feedback for continuous improvement.- Provide technical support and training to customers and internal teams on product usage and maintenance.

Vietnam

Team size: 4- Planning and distributing task to members- Analyze problems and complete detailed reports- Perform API testing (Manual and Auto)- Analyze, review and evaluate the business requirements and specifications- Implement standardized quality management process software; coach, and train new members

Vietnam

- Execute test cases- Reporting bugs/defects and working with teams to resolve them - Participating proactively in team meeting for suggesting and implementing improvements- Assure quality of product on multi platform: Web, Mobile Web, iOS, Android and SmartTV

Vietnam

- Understand and follow video game testing processes, the different checklists, game design documentation, standard requirements.- Handle English written reporting, bug description, communication (locally and internationally).

Master'S Degree, Computer Systems Networking And Telecommunications

Licentiate Degree, Informatics

Graduated at 5/2016