Loden Formichelli

Loden Formichelli Email and Phone Number

Technical Support Specialist at Engageware @ Engageware
Loden Formichelli's Location
Portsmouth, New Hampshire, United States, United States
About Loden Formichelli

Experienced order administrator with a demonstrated record in customer service and issue resolution. Skilled in Data Analysis, Marketing, Customer Service, and Order Management. Dedicated professional with a Bachelor of Science in Business Administration and a marketing minor from Western New England University.

Loden Formichelli's Current Company Details
Engageware

Engageware

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Technical Support Specialist at Engageware
Loden Formichelli Work Experience Details
  • Engageware
    Technical Support Specialist
    Engageware Apr 2021 - Present
    Tewksbury, Massachusetts, United States
  • Vida Cantina
    Expeditor
    Vida Cantina May 2016 - Present
    Portsmouth, Nh
    • Work on a team to ensure efficient operations and a positive dining experience for restaurant patrons• Prioritize and expedite delivery of food to tables• Restock supplies and keep all work stations compliant with high sanitary standards• Assist with recycling and composting• Work with executive chef to master various cooking techniques
  • Silvercloud
    Support Specialist
    Silvercloud Jun 2020 - Jan 2022
    Portsmouth, New Hampshire, United States
    • Work closely with Customers to troubleshoot technical issues• Assisting with integration for both employee and consumer facing solutions•
  • Vapotherm
    Assembly Line Worker
    Vapotherm Mar 2020 - Jun 2020
    Exeter, New Hampshire, United States
    Contract positition assisting as part of the Vapotherm COVID relief team. Duties included:• Working in a fast paced environment to create humidified high flow therapy nasal cannula systems• Primarly focused on constructing heater plates for the Percision Flow Units• Verified Units passed necessary tests to ensure they met quality standards
  • Sprague Operating Resources Llc
    Order Administrator
    Sprague Operating Resources Llc Nov 2019 - Mar 2020
    Portsmouth Nh
    Contract position with regional energy company. Duties include answering phones, entering orders, and using Salesforce, Excel, Outlook, and proprietary software.Worked in a collaborative, customer-centric, fast-paced environment providing best-in-class service for a publicly-traded energy company. Responsibilities include:• Act as a liaison between energy customers and support personnel• Offer professional, friendly service and expert solutions to help customers grow their… Show more Contract position with regional energy company. Duties include answering phones, entering orders, and using Salesforce, Excel, Outlook, and proprietary software.Worked in a collaborative, customer-centric, fast-paced environment providing best-in-class service for a publicly-traded energy company. Responsibilities include:• Act as a liaison between energy customers and support personnel• Offer professional, friendly service and expert solutions to help customers grow their businesses• Answer customer phone inquiries, take fuel orders, and research billing questions• Log, track, and update cases in Salesforce; use Excel, Outlook, Solarc, and other proprietary software and systems as needed• Organize workload and perform under pressure while exercising sound judgement and decision-making skills• Identify trends to continually improve customer experience Show less
  • Wallis Sands State Beach
    Head Lifeguard
    Wallis Sands State Beach May 2015 - Aug 2018
    Rye, New Hampshire
    • Maintained Red Cross certifications in CPR and Ocean Rescue• Monitored beach activity at Wallis Sands and Jenness sites• Patrolled beaches to assess and remove any hazardous materials, glass or garbage• Reported unsafe or unlawful activities, such as surfers or children in dangerous areas, and possession of alcohol

Loden Formichelli Skills

Customer Service Marketing Data Analysis Promotional Marketing Order Management

Loden Formichelli Education Details

Frequently Asked Questions about Loden Formichelli

What company does Loden Formichelli work for?

Loden Formichelli works for Engageware

What is Loden Formichelli's role at the current company?

Loden Formichelli's current role is Technical Support Specialist at Engageware.

What schools did Loden Formichelli attend?

Loden Formichelli attended Western New England University.

What skills is Loden Formichelli known for?

Loden Formichelli has skills like Customer Service, Marketing, Data Analysis, Promotional Marketing, Order Management.

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