Experienced order administrator with a demonstrated record in customer service and issue resolution. Skilled in Data Analysis, Marketing, Customer Service, and Order Management. Dedicated professional with a Bachelor of Science in Business Administration and a marketing minor from Western New England University.
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Technical Support SpecialistEngageware Apr 2021 - PresentTewksbury, Massachusetts, United States -
ExpeditorVida Cantina May 2016 - PresentPortsmouth, Nh• Work on a team to ensure efficient operations and a positive dining experience for restaurant patrons• Prioritize and expedite delivery of food to tables• Restock supplies and keep all work stations compliant with high sanitary standards• Assist with recycling and composting• Work with executive chef to master various cooking techniques -
Support SpecialistSilvercloud Jun 2020 - Jan 2022Portsmouth, New Hampshire, United States• Work closely with Customers to troubleshoot technical issues• Assisting with integration for both employee and consumer facing solutions•
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Assembly Line WorkerVapotherm Mar 2020 - Jun 2020Exeter, New Hampshire, United StatesContract positition assisting as part of the Vapotherm COVID relief team. Duties included:• Working in a fast paced environment to create humidified high flow therapy nasal cannula systems• Primarly focused on constructing heater plates for the Percision Flow Units• Verified Units passed necessary tests to ensure they met quality standards -
Order AdministratorSprague Operating Resources Llc Nov 2019 - Mar 2020Portsmouth NhContract position with regional energy company. Duties include answering phones, entering orders, and using Salesforce, Excel, Outlook, and proprietary software.Worked in a collaborative, customer-centric, fast-paced environment providing best-in-class service for a publicly-traded energy company. Responsibilities include:• Act as a liaison between energy customers and support personnel• Offer professional, friendly service and expert solutions to help customers grow their… Show more Contract position with regional energy company. Duties include answering phones, entering orders, and using Salesforce, Excel, Outlook, and proprietary software.Worked in a collaborative, customer-centric, fast-paced environment providing best-in-class service for a publicly-traded energy company. Responsibilities include:• Act as a liaison between energy customers and support personnel• Offer professional, friendly service and expert solutions to help customers grow their businesses• Answer customer phone inquiries, take fuel orders, and research billing questions• Log, track, and update cases in Salesforce; use Excel, Outlook, Solarc, and other proprietary software and systems as needed• Organize workload and perform under pressure while exercising sound judgement and decision-making skills• Identify trends to continually improve customer experience Show less -
Head LifeguardWallis Sands State Beach May 2015 - Aug 2018Rye, New Hampshire• Maintained Red Cross certifications in CPR and Ocean Rescue• Monitored beach activity at Wallis Sands and Jenness sites• Patrolled beaches to assess and remove any hazardous materials, glass or garbage• Reported unsafe or unlawful activities, such as surfers or children in dangerous areas, and possession of alcohol
Loden Formichelli Skills
Loden Formichelli Education Details
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Business; Marketing Minor
Frequently Asked Questions about Loden Formichelli
What company does Loden Formichelli work for?
Loden Formichelli works for Engageware
What is Loden Formichelli's role at the current company?
Loden Formichelli's current role is Technical Support Specialist at Engageware.
What schools did Loden Formichelli attend?
Loden Formichelli attended Western New England University.
What skills is Loden Formichelli known for?
Loden Formichelli has skills like Customer Service, Marketing, Data Analysis, Promotional Marketing, Order Management.
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