Lori Dennison Email & Phone Number

Los Angeles, US

Remote, OO

-Crafted the account management strategy and built an enterprise playbook that drove revenue retention and expansion for the largest accounts exceeding $23 million in ARR.-Hired and retained 6 senior account managers through motivation and mentorship to achieve strong quarterly results, averaging 94% customer retention and 108% revenue goal achievement.

Remote, OO

-Expanded 30 of the largest accounts valued at over $15M annually averaging 111% personal revenue goal attainment, an average of 82% closed-won opportunities -Developed, launched, and scaled a high-compliance screening product to 4X the job types and 10X the MRR for a customer that was expanded to the entire company as a product offering-Leveraged a.

Remote, OO

-Exceeded all expansion & retention revenue targets against a defined book of 200+ SMB and Mid Market accounts by averaging 118% personal goal attainment and increased total revenue by 290%-Owned all reporting of the key account segment, led customer kick-off and onboarding calls, and presented quarterly business reviews to align on upcoming opportunities.

Nashville, Tennessee, US

-Led a team of 25 inside and outside sales representatives focused on emerging and mid-market client accounts -Consistently maintained a monthly average of 90% quota attainment across all teams-Collected and analyzed data to identify trends and define strategies, reported to both internal and external stakeholders-Provided strategic growth strategies and.

Nashville, Tennessee, US

-Facilitated a portfolio of 20+ full-funnel sales & marketing clients responsible for over $1.8 million in ARR with an average 90% client retention rate-Established short and long-range organizational goals, objectives, strategic plans, administrative policies, and operating procedures-Built long-lasting partnerships with other departments (sales, delivery.

San Francisco, CA, US

-Maintained over 88% client retention rate and consistently found ways to increase city profitability by an average of 3% per quarter-Instituted critical operational playbooks, safety and cleanliness standards, and menu planning-Directly managed daily operations, client retention, profit/loss statements, logistics, and events at both the city and company.

Chicago, Illinois, US

-Administered and managed an annual budget of $2+ million per site for 7 locations-Composed and implemented Business Continuity and Building Evacuation Plans to ensure the health & safety of the building occupants-Performed facility inspections, managed vendor work, and effectively managed the budget for projects-Supported the implementation of all.

Austin, Texas, US

-Facilitated client meetings, resolved and escalated client service issues, generated and presented reports-Ensured that all delivery team members are striving towards achieving KPIs and success metrics established for clients-Built and maintained trust with clients by leading a best-in-class onboarding experience

Memphis, TN, US

-Appointed as a Trainer and Coach for 28 branches in the Middle Tennessee region-Established individual and branch goals and objectives -Analyzed performance results from the branch and developed strategies to improve customer satisfaction and retention, employee productivity, and overall efficiency -Prepared financial and regulatory reports as required by.

Memphis, TN, US

-Acquired over $1.2 million in new loans, $2 million in new deposit accounts-Consulted and retained over 20 new business banking ventures-Examined, evaluated, processed, and approved or rejected loan applications, lines of credit, business and personal loans

US

- Assembled, trained, on-boarded, and coached all sales associates to meet sales goals and KPIs- Handled customer complaints and compliments, resolved all issues; anticipated problems and took action to prevent them- Delegated the store restructure seasonally to meet corporate planogram expectations- Established an outstanding rapport with clients, company.

Altadena, California, US

- Recruited artists, photographers, fashion designers, musicians and bands for monthly showcases- Oversaw the setup and tear down of stage and equipment- Managed interns and coordination of volunteers- Authorized public relations communication regarding showcases and network events- Promoted social media marketing for showcase events- Reported to Showcase.

- Coordinated and managed 3 fashion shows including PR, volunteers, workers, models, fittings, stage set up and tear down- Partnered with local charities for sponsorship and benefits- Evaluated competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise- Helped customers by providing.