Lorenzo Di Marcello
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Lorenzo Di Marcello Email & Phone Number

Senior Client Experience Manager at CoachHub - The digital coaching platform
Location: Berlin, Berlin, Germany 12 work roles 2 schools
1 work email found @starwoodhotels.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email l****@starwoodhotels.com
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Current company
CoachHub - The digital coaching platform
Role
Senior Client Experience Manager
Location
Berlin, Berlin, Germany
Company size
1252 employees

Who is Lorenzo Di Marcello? Overview

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Quick answer

Lorenzo Di Marcello is listed as Senior Client Experience Manager at CoachHub - The digital coaching platform, a company with 1252 employees, based in Berlin, Berlin, Germany. AeroLeads shows a work email signal at starwoodhotels.com and a matched LinkedIn profile for Lorenzo Di Marcello.

Lorenzo Di Marcello previously worked as Client experience manager at Coachhub - The Digital Coaching Platform and Customer Feedback Specialist at Autodoc. Lorenzo Di Marcello holds Cultural-Linguistic Mediation, Humanities And Languages, 104-110 from Sapienza Università Di Roma.

Company email context

Email format at CoachHub - The digital coaching platform

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{first}.{last}@starwoodhotels.com
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AeroLeads found 1 current-domain work email signal for Lorenzo Di Marcello. Compare company email patterns before reaching out.

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Profile bio

About Lorenzo Di Marcello

Lorenzo Di Marcello is a Senior Client Experience Manager at CoachHub - The digital coaching platform. He possess expertise in flexibility, multicultural, patience, adaptability, social skills and 24 more skills. He is proficient in French, Polish, German, English and Russian. Colleagues describe him as "I had the opportunity to work with Lorenzo at Marriott International in Ireland. It was great to be part of a department full of great talent, where Lorenzo stood out as one of the best analytical minds. He shows great attention to detail and has incredibly good communication skills, including different languages such as Russian, English and Italian. He is always the right "fresh eye" to bring to a project, offering the most impactful perspectives. I would not hesitate to… Show more" and "I had the opportunity to work very closely with Lorenzo in the same team. Lorenzo has been exhibiting outstanding level of productivity and high volume of work while consistently maintaining high standards for quality and accuracy. Lorenzo has been consistently possessing the ultimate “can do” attitude and taking an initiative to go above and beyond expectations. Lorenzo is very adoptable team member and a quick learner, always willing to take a shot at any assigned task. While… Show more"

Listed skills include Flexibility, Multicultural, Patience, Adaptability, and 25 others.

Current workplace

Lorenzo Di Marcello's current company

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CoachHub - The digital coaching platform
Coachhub - The Digital Coaching Platform
Senior Client Experience Manager
Berlin, DE
Website
coachhub.nl
Employees
1252
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Company profile
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12 roles

Lorenzo Di Marcello work experience

A career timeline built from the work history available for this profile.

Client Experience Manager

Current
Coachhub - The Digital Coaching Platform

Berlin, Germany

- Offer technical support via email, chat and video call to clients and company's stakeholders- Support Customer Success and newly acquired clients in implementing CoachHub platform through technical check procedures- Leading initiatives aimed at increasing team's efficiency and improving Customer Experience- Cross-functional support to other teams with.

May 2023 - Present

Customer Feedback Specialist

Autodoc

Berlin, Germany

- Second-level support for escalations- Tracking of customer reviews on AUTODOC platforms- Resolution of issues highlighted in negative reviews- Improve AUTODOC's reputation by persuading clients to modify or cancel negative reviews and add positive ones

Sep 2022 - Jan 2023

Cms Associate Russia

Eli Lilly And Company

Cork, County Cork, Ireland

- Issue contracts and payments to Healthcare Providers, following Ethic&Compliance/Anti-Corruption requirements and Company policies- Data maintenance and Global Transparency Team support- Data analysis and reporting- Practical seminars and presentations to local affiliates and colleagues

Feb 2021 - Oct 2021

Special Programs Customer Care Associate

Marriott International

County Cork, Ireland

- Member events coordinator- Creation of presentations for marketing purposes- Accounts security verification- Translation and proofreading of company documents- Quality control for hotel services- Travel agencies support- Web content creation, pre-arrival emails to hotel guests, and other projects regarding the company’s related services

Aug 2016 - Dec 2020

Sales And Service Associate

Starwood Hotels & Resorts Worldwide, Inc.

Irlanda

- Bookings and complaints customer support for Russian, Italian, and English-speaking countries.- Price matching processing for Russian, Italian, and English markets.

Sep 2014 - Aug 2016

Internship (Leonardo Da Vinci Programme)

Cork Student Village

Cork

- Handling calls and emails regarding academic year accommodation's options and rates - Assisting students living in the complex with their requests - Monitoring cash flow - Inspecting apartments before student's departure - Managing accommodation's website and Facebook page

Apr 2014 - Sep 2014

Receptionist

Europa Hotel

Roma, Italia

- Customers reception and registration, booking management, cash administration. - Cash reconciliation, morning tasks organization, dispatch of arrivals and customer document lists to the Police.- Provide Concierge services to the guests.

Oct 2013 - Feb 2014

Italian Teacher

Peritus - Speed School

Warsaw Area, Polonia

- Teaching the Italian language to groups of Polish private students from beginners to advanced- Individual lessons to private students- homework corrections

Nov 2011 - Jun 2012

Temporary Worker

Adecco Group

Roma, Italia

Porter, inventories writing, storeman and general workman duties

Jul 2008 - Oct 2008

Kitchen Staff

Carluccio'S

Reading, Regno Unito

- cleaning of restaurant, rooms and kitchenware - goods storing - preparation of basic courses.

Jun 2007 - Aug 2007

Trainee

Uniglobe Viaggi

Monterotondo - Italy

- Travel organization for customers - Agency’s database update- Contacts with service providers on behalf of the customers

May 2006 - Jul 2006
Team & coworkers

Colleagues at CoachHub - The digital coaching platform

Other employees you can reach at coachhub.nl. View company contacts for 1252 employees →

MM Meike Meister Meike Meister Colleague at Coachhub - The Digital Coaching Platform Barcelona, Catalonia, Spain, Spain View → PK Pavla Kruzela, Mcc, Econ.Lic. Pavla Kruzela, Mcc, Econ.Lic. Colleague at Coachhub - The Digital Coaching Platform Malmo, Skåne County, Sweden, Sweden View → AC Ashley Carlin Ashley Carlin Colleague at Coachhub - The Digital Coaching Platform Berlin, Berlin, Germany, Germany View → DS David Sedano Parra David Sedano Parra Colleague at Coachhub - The Digital Coaching Platform Santa Cruz De Tenerife, Canary Islands, Spain, Spain View → LZ Lynn Zhang Lynn Zhang Colleague at Coachhub - The Digital Coaching Platform Singapore, Singapore, Singapore View → SB Sabine Brehm Sabine Brehm Colleague at Coachhub - The Digital Coaching Platform Mainz, Rhineland-Palatinate, Germany, Germany View → AN Alejandro Nicolás Becerra Alejandro Nicolás Becerra Colleague at Coachhub - The Digital Coaching Platform Berlin, Berlin, Germany, Germany View → AM Alison Mccabe-Boeck Alison Mccabe-Boeck Colleague at Coachhub - The Digital Coaching Platform Hamburg, Hamburg, Germany, Germany View → CQ Catarina Quatorze Correia Catarina Quatorze Correia Colleague at Coachhub - The Digital Coaching Platform Berlin, Berlin, Germany, Germany View → LS Luise Schneider Luise Schneider Colleague at Coachhub - The Digital Coaching Platform Berlin Metropolitan Area, Germany View →
2 education records

Lorenzo Di Marcello education

Cultural-Linguistic Mediation, Humanities And Languages, 104-110

Sapienza Università Di Roma

Activities and Societies: Russian and Polish language and literature, translation, Russian and Polish culture. The bachelor degree is.

Tourism Diploma, Tourism And Travel Services Management, 85-100

Ipssctg Marco Polo

Activities and Societies: Business administration, practice in accounting and contact with services providers, French and English.

FAQ

Frequently asked questions about Lorenzo Di Marcello

Quick answers generated from the profile data available on this page.

What company does Lorenzo Di Marcello work for?

Lorenzo Di Marcello works for CoachHub - The digital coaching platform.

What is Lorenzo Di Marcello's role at CoachHub - The digital coaching platform?

Lorenzo Di Marcello is listed as Senior Client Experience Manager at CoachHub - The digital coaching platform.

What is Lorenzo Di Marcello's email address?

AeroLeads has found 1 work email signal at @starwoodhotels.com for Lorenzo Di Marcello at CoachHub - The digital coaching platform.

Where is Lorenzo Di Marcello based?

Lorenzo Di Marcello is based in Berlin, Berlin, Germany while working with CoachHub - The digital coaching platform.

What companies has Lorenzo Di Marcello worked for?

Lorenzo Di Marcello has worked for Coachhub - The Digital Coaching Platform, Autodoc, Eli Lilly And Company, Marriott International, and Starwood Hotels & Resorts Worldwide, Inc..

Who are Lorenzo Di Marcello's colleagues at CoachHub - The digital coaching platform?

Lorenzo Di Marcello's colleagues at CoachHub - The digital coaching platform include Meike Meister, Pavla Kruzela, Mcc, Econ.Lic., Ashley Carlin, David Sedano Parra, and Lynn Zhang.

How can I contact Lorenzo Di Marcello?

You can use AeroLeads to view verified contact signals for Lorenzo Di Marcello at CoachHub - The digital coaching platform, including work email, phone, and LinkedIn data when available.

What schools did Lorenzo Di Marcello attend?

Lorenzo Di Marcello holds Cultural-Linguistic Mediation, Humanities And Languages, 104-110 from Sapienza Università Di Roma.

What skills is Lorenzo Di Marcello known for?

Lorenzo Di Marcello is listed with skills including Flexibility, Multicultural, Patience, Adaptability, Social Skills, Internet, Translation, and Open Minded.

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