- Operate and maintain the IP network delivering IP data- Ensure IP network support of new and existing services and features- Extend all the necessary support for the second and third-tier escalations for all operational outages in IP network- Offer engineering solutions based on a thorough understanding of Data Network architecture, topology and other configuration details- Escalate problems quickly with thorough troubleshooting of all IP network issues- Conduct high-quality and comprehensive lab tests to prove the viability of proposed engineering solutions- Maintain a record of engineering solutions, such as detailed engineering requirements, detailed reference design, and detailed integration test plan documents

Response on: Core and Distribution Layer  Configure BGP, MPLS, VPN, VRRP, DPLC on Router and Layer3 Switch Optimize and balance Inbound, Outbound Network Traffic Monitoring all network traffic to upstream and post ticket to upstream to solve the issue Monitoring Network performance, Troubleshooting the network problem and outage Schedule upgrade and maintenance on Network Devices and Services Troubleshoot and Define the root cause on the Layer2 and Layer3 Build Systems such DNS, DHCP, Cacti, Nagios, NFsen, IP management, on Open Source Consult and build up the new network project for VIP customers Support VIP customers connection both Internet and DPLC connection Solve issue was escalated from Technical Support with critical customers

 Maintenance Hardware and Software Install and configure on Servers Onsite support at customers site with WAN, LAN problem Troubleshooting Server and Network service Install Hardware and Software for customers