Carsten Skov Løvenkrands Email & Phone Number

Copenhagen, Dk

København Og Omegn

Copenhagen, Capital Region, Denmark

Copenhagen, Capital Region, Denmark

Product Lead with overall responsibility for Telmore's hero product portfolio Telmore Play.Product Owner for a dedicated squad of developers, QA's and Commercial Managers. The teams mission and purpose is to keep Telmore Play a market leading and relevant product for our customers.Introducing Telmore Play Mix, where customers can choose 4 Play services, is a new way of thinking entertainment in the telco market. In the team we created this new succesful product from idea, to business case and to launch, with a full Go-2-market strategy.Integration to Disney+ in Play was aslso a cross Nuuday integration with multiple brands included, where I was the overall project manager across the involved brands. Introducing an opportunity to work with muliple high stake stkaeholders internally in Nuuday, but also a Partner in Disney+ with high standards on the integration and techincal solution.Leading the Telmore Play team, we succesfully implemented and integrated with multiple large VoD partners, such as Disney+, HBO Max, SkyShowtime and Saxo. In this, ensuring Telmore Play's spearhead position on the Danish telecom and entertainment market, but also a large portfolio of happy customers utilizing the product in their everyday life.

Copenhagen, Capital Region, Denmark

Working with a dedicated squad, under the Enterprise Agile principles, owning the Telmore Self service platform/experience end to end.This includes reinventing Mit Telmore and the underlying functions to a more holistic approach to the self service customer experience. Introducing a Mit Telmore Progressive Web App and adding this to the the new family of native apps in Telmore. Also improving the customer journey, so our customers can easier make changes to their subscriptions and better understand the payment experience in Telmore. Balancing the tough commercial prioritization, IT/product development to meet the high expectations from our customers. Data is king and together with my experience in the telecom industry, I ensure that we create the best possible products based on an informed basis.Improving and maintaining the GDPR regulations in all aspects of self service.

Copenhagen Area, Denmark

A data driven Product Owner with a focus on development and optimization of online solutions and products that enhance the digital user experience with Telmore. Working within the SCRUM framework and hereby ensuring best practices in the balance between Business requirements and IT implementation.Leading the development of the new self-service universe in Telmore and a new Telmore app that embraces both self-service and out unique Telmore Play universe.

Copenhagen Area, Capital Region, Denmark

Responsible for creating a seamless and no-frills user experience for TELMORE customers visiting www.telmore.dk. Focus on keeping the online communication relevant for all customers and easily accessed on multiple platforms and view ports. Tasked to develop and execute online projects coordinating with various internal and external stakeholders aiming for the optimal online sales performance.Working within the SCRUM framework when executing projects with IT department.Daily tasks include:- Creation and optimizations of content on new and existing sites.- Implementation of new sales strategies- Analysis and test of Communication and sales performance- Lead on online projects- Specification and quality control on technical online development projects.

Copenhagen Area, Denmark

Communications Consultant at Praesidio with responsibilities for communications and marketing efforts. Tasked to develop and execute a new communications strategy and to improve Praesidio’s presence on the market and hereby expand the brand awareness. Focused on helping Praesidio in delivering high-quality communications to the company's global network of customers, stakeholders and business partners. Daily tasks includes:- Strategic consulting on PR, Marketing and Communication.- Developing and executing PR and Communications strategies.- Digital Communication and blogging.- Project Management; Marketing effort with business partners and the press. - Production of marketing materials; folders, posters & accessories. - Text production; Press Releases, Newsletters, Presentations etc. - Social Media Planning and management.- Website administration; text production, target measurement and SEO. - Event and workshop coordination.

Copenhagen Area, Denmark

Part of a project team hired to transform and rewrite the content on tdc.dk. Further the target was to move the content from the local CMS "Host" onto Sitecore.This project was the very first of many in the TDC Digitalization Project, therefore part of the work consisted of testing Sitecore and reporting errors to development team. Working on the frontier with adapting the CVI and different formats to match both technical aspects and the content of tdc.dk, the project has created a new Customer Help universe on the tdc.dk website.

Copenhagen Business School

Employee involvement & strategy development in the Danish company OJ Electronics - A perspective on Change Management and Communication. Please see more under "Projects".

A dedicated security professional working at football matches, concerts and festivals in Denmark.- Active securtity supervisor at small concert venues e.g. Portalen. - Experienced security officer at Roskilde Festival and functioning team leader.- Security officer at various danish football stadiums - Parken, Brøndby Stadion, Roskilde Stadion.Skills:- Advanced conflict management- Visitation of customers- Crowd Control- Advanced First Aid- First Emergency Response

Copenhagen Area, Denmark

Tasked to dispatch and create routes for the Copenhagen bike messengers. A fast moving position where you have to think fast, keep the bigger picture in mind to make sure the customer needs are met. Positive stress, customer service and troubleshooting are daily tasks that must be addressed straight away, with minor room for error. Joint responsibility with the training and education of new dispatch leaders, including both the theoretical and practical training.The dispatch group worked toward evolving and creating better practices for the organization using the Next-Practice principle.

Working as a waiter at different company meetings on part time. Setting up meetings and preparing food and drinks to be served... Furthermore I did som bartending at Company parties or conferences

Managing and controling shipment of goods to customers and restocking storehouse.

Master Of Science (M.Sc.), Business Administration And Organizational Communication

This Masters Programme is specialized in uniting communication, strategy and organizational theory and focus’ on the ability to lead.

Chinese Business Study Programme, Leadership And Communications In Global Organizations

This study programme was part of a management course at Copenhagen Business School. - Language lessons - Management in China - Business.

Ba International Business Communication, English, Communication

Formerly known as BA in English and Communication, this degree course includes the studies of British and American society and culture.

Samfundsvidenskabelig Basisuddannelse

Student, Matematisk Linie