Logan Barton Email & Phone Number

A personal high level customer support position. Description/Responsibilities: Deliver BeaverFit. Represent BeaverFit. Be BeaverFit. - Report to the Senior Territory Sales Manager and work directly alongside our Customer Experience Manager - Develop, target and execute a usership plan of all Performance Lockers - Lead core product installs to include cross functional coordination internally - Execute “Boots on Deck” delivery plans for mass/VIP deliveries - Create authentic connections to build brand awareness - Seek out product in the field to ensure proper usership, POC continuity, conduct maintenance checks, perform inventory, and delivery of upgrade options with intro back to our Sales Team - Communicate progress and market intelligence to BeaverFit sales leadership - Responsible for managing cases delegated by the CEM, ensuring customer satisfaction, problem solving, and critical thinking to improve BeaverFit processes - Responsible for communication and active listening of customer needs to improve internal processes - Maintain a high level of sales and business acumen Regular, on-site consultative unit visits with existing customers Lead Physical Training sessions at the Company and Brigade level Hand out BeaverFit apparel Be the BeaverFit SME for every aspect of our organization General understanding of and the ability to speak to the sales and operations process o Ensure a high level of customer experience post sale Basic understanding of the government sales cycle Detail oriented focus specific to sales administrative items to include but not limited to: CRM Case Management and general usage, after action reports, expense reports, etc. Prepare quarterly and monthly trip plans as required Work well across the BeaverFit team with sales, product and marketing leadership Minimum