Logan Baxter Email & Phone Number

Omaha, Nebraska

Kearney, Nebraska

Administrated, troubleshot, improved, and monitored networks of over 450 storesContributed to projects including implementing SDWAN, Guest Wi-Fi, and 4G backups​​Communicated with ISPs to resolve network issues​​​Configured routers, switches, and SDWAN devices for new stores and replacements​​​Constructed training documents, procedures, and instructions​​​Experience working on-call and overnight shifts

Kearney, Ne

Troubleshoot equipment, PCs, network, software, and other store issuesCommunicate with store employees using non-technical terms to troubleshoot issuesPerformed lead register changes when lead register failsInstalled equipment for stores including 1.5 million dollar EMV PED project to meet PCI standardsWorked with HEAT and JIRA ticket software to created tickets for all work performedWorked with Centreon and Aruba AirWave to monitor networkDialed into store modems to switch them to backup network when primary is downConfigured APs to wireless controller for AP install projectUsed SQL Server to navigate and make minor changes in databaseExperience in corporate environment Internship experience

Kearney Nebraska

Replaced and upgraded hard drives in computersSet up a LAN NetworkGeneral knowledge networking hardware including routers, switches, and cablingWorked in depth with Microsoft Windows applications including Word, Excel, and PowerPoint Experience with Windows and Mac operating systemsWorked with networking tools including Wireshark, Packet Tracer, Visio, Putty, and Windows command promptExplored through networking protocols including: IPv4, IPv6, DNS, DHCP, ARP, OSPF, EIGRP and TCP/IP