Field service technician— FST IV SUP In field troubleshooting at customer premises, HFC Plant infrastructure maintenance and distribution facilities maintained and installed. Operation of complex equipment to troubleshoot and repair. Use of company provided vehicles for daily operation, under strict regulations of safety and compliance procedures. Maintained a professional reputation and conducted high production completion times of work orders and scheduled jobs. Actively communicating with routing and dispatchers to ensure day ops are flowing properly. Actively checking and delegating tasks, jobs, and more to subordinates. Fielding safety protocols and monitoring the compliance of set standards of assigned subordinates. Created new guidelines and procedures to ensure fast track production and well done work performed with highest expectations of craftsmanship and customer satisfaction.