Noc Engineer
Monitored network alarms in PRTG, NetSmart, CMS, and CiNAS Dynamic for outages and other issues.Opened and managed tickets in Cordell’s CiNAS for investigation and troubleshooting.Contacted customers and affiliates to verify and rectify network issues. Ran RFC testing on Juniper, Cisco, and Nokia devices to evaluate throughput, latency, frame loss, and.