Logan Keith Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Develop and execute strategic account plans for national accounts, ensuring the achievement of revenue targets and customer satisfaction metrics.Cultivate and maintain strong relationships with key decision-makers at national accounts, acting as the primary point of contact for all customer inquiries, issues, and escalations.Collaborate with cross-functional teams, including operations, customer service, and sales support, to ensure the successful implementation and execution of customer-specific logistics solutions.Analyze customer data and industry trends to identify opportunities for business growth, increased profitability, and process improvement.Develop and negotiate contracts and pricing agreements with national accounts, ensuring alignment with company profitability targets and customer expectations.Lead and coordinate the onboarding process for new national accounts, ensuring a smooth transition and alignment with customer expectations.Communicate regularly with internal stakeholders, including senior leadership, to provide updates on account performance, challenges, and opportunities.Participate in industry events and conferences to maintain knowledge of industry trends and best practices, and to network with current and potential customers.Manage and mentor a team of account managers, providing guidance and support to ensure the achievement of individual and team performance objectives.Utilize an in house customer relationship management system to maintain accurate and up-to-date account information, sales forecasts, and pipeline management.

Chattanooga, Tennessee

* Managed key accounts, serving as the primary point of contact for customer inquiries, concerns, and issues.*Built and maintained strong relationships with customers, working collaboratively to identify opportunities for cost savings, process improvements, and other value-added services.* Conducted regular business reviews with customers, reporting on key performance metrics, including on-time delivery, shipment accuracy, and inventory management.* Negotiated contracts and rates with customers, ensuring that terms were favorable to the company while meeting customer needs and expectations.* Worked closely with internal departments, including carrier compliance, accounting, claims, legal, and senior leadership, to ensure that customer needs were met and issues were resolved promptly.* Developed and maintained account plans, identifying growth opportunities and strategies to expand business with existing customers.* Demonstrated knowledge of transportation and logistics industry trends, technologies, and best practices, staying up-to-date on emerging trends and technologies.* Analyzed data and generated reports to support decision-making and to provide insights to customers on their supply chain performance.* Provided excellent customer service, addressing customer inquiries and complaints promptly and professionally.* Collaborated with other team members to ensure a positive and supportive work environment, fostering a sense of teamwork and camaraderie.

Chattanooga, Tennessee Area

* Safely and efficiently deliver food orders from local restaurants to customers' homes and workplaces, ensuring timely delivery and high-quality service.* Utilize company-provided technology to navigate to delivery locations, manage orders, and communicate with customers and support staff.* Maintain a clean and well-organized delivery vehicle, adhering to company policies and safety guidelines.* Provide excellent customer service, resolving any issues or concerns related to delivery orders and maintaining a positive and professional demeanor.* Collaborate with restaurant partners to ensure accurate order fulfillment and timely pickup of food orders.* Adhere to all traffic laws and safety guidelines while driving, ensuring the safety of yourself and others on the road.* Complete daily delivery logs and maintain accurate records of deliveries and payments.* Monitor and manage delivery equipment and supplies, notifying management of any necessary repairs or replacements.* Respond promptly and professionally to any customer inquiries or complaints related to delivery orders, escalating issues to management as needed.* Maintain knowledge of local roads and traffic patterns to ensure efficient delivery routes and timely order fulfillment.

Chattanooga, Tennessee

* Maintained a clean, safe, and welcoming environment for gym members and visitors.* Assisted gym members in using equipment safely and effectively, providing guidance on proper form and technique.* Monitored gym equipment and facilities to ensure they were functioning properly, reporting any issues to management promptly.* Enforced gym policies and regulations, ensuring that all members adhered to the rules of the gym.* Promoted gym programs and services to members, encouraging them to participate in group fitness classes, personal training sessions, and other offerings.* Responded to member inquiries and concerns, providing excellent customer service and addressing issues promptly.* Participated in ongoing training and professional development opportunities to stay current on fitness trends and best practices.* Worked collaboratively with other gym staff to ensure a positive, inclusive, and supportive gym culture.

Signal Mountain, Tennessee

* Provided excellent customer service to patrons, greeting them warmly, taking their orders accurately and efficiently, and answering their questions about menu items.* Demonstrated knowledge of menu items, making recommendations and describing dishes to customers.* Prepared and served food and beverages promptly and accurately, ensuring that orders were complete and met customer specifications.* Managed cash and credit card transactions, handling payments accurately and efficiently and making change as needed.* Maintained a clean and organized dining area, ensuring that tables were properly set and cleaned between customers.* Assisted with food preparation and other kitchen tasks as needed, working collaboratively with kitchen staff to ensure smooth and efficient service.* Collaborated with co-workers to provide a positive and supportive work environment, fostering a sense of teamwork and camaraderie.* Demonstrated flexibility and adaptability, working effectively in a fast-paced, high-pressure environment.*Responded promptly and professionally to customer complaints or concerns, addressing issues effectively and providing solutions when possible.* Upsold menu items and promoted specials to increase revenue and improve customer satisfaction.

Signal Mountain, Tennessee

* Assisted customers with product selection, providing knowledgeable recommendations and guidance on appropriate products for their needs.* Processed customer transactions accurately and efficiently, including cash and credit card transactions.* Restocked merchandise on shelves and ensured that displays were properly organized and stocked.* Maintained accurate inventory records, tracking merchandise and monitoring for shortages or overstock.* Demonstrated knowledge of store products and services, including hardware, tools, home improvement supplies, and outdoor equipment.* Assisted with special orders and product inquiries, collaborating with other store staff and suppliers to fulfill customer needs.* Operated forklifts and other equipment to move heavy merchandise and assist with inventory management.* Demonstrated excellent customer service, addressing customer inquiries and complaints promptly and professionally.* Collaborated with other store staff to ensure a positive and supportive work environment, fostering a sense of teamwork and camaraderie.* Participated in ongoing training and professional development opportunities to stay current on product knowledge, sales techniques, and store policies

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Activities and Societies: Alumni of Beta Upsilon Chi, Hospitality team for The House

High School Diploma

Activities and Societies: Beta Club, Tri-M Music Honors Society, Historian for Tri-M Music Honors Society, Founding officer of Tri-M Music.