Logan Kingham Email and Phone Number
My name is Logan Kingham and I graduated from East Carolina University in 2015. I am a hard worker, fast learner, and self-motivated/self-sufficient. Ever since I graduated from college, I have had customer-facing positions that allowed me to develop the skill set to efficiently manage customer's accounts. The summer after I graduated from college in 2015, I took an internship as an Outreach Coordinator for a medical massage company. My duties for this position were to reach out to local doctor's offices and plan lunch-n-learn meetings for my company's owner to educate doctors on the benefits of medical-massage. I was also responsible for creating a process to reach out to our clients to identify how we could better satisfy their experiences in our office. This role was new within the company so a lot I had a lot of freedom to shape it to how I saw it best benefited the company.After this position, I went into the Management Trainee program at Enterprise Rent-A-Car, where my top focus was making sure our renters were completely satisfied with their rental car experience. I was responsible for making reservations, carefully walking the customer through the rental process, and educating them on our rental coverage packages, which added to my face to face customer interaction experience.From there I came to Corning, starting as a Customer Service Representative supporting Corning's two largest customers. I was in charge of handling any request (through CRM) dealing with wrong product shipments, lost shipments, damaged products, returns, product guidance, order status...etc. I thrived in this role for two years and then got promoted to my current position as a Sale Development Representative. My main goal in this role is to help drive revenue for the company by acquiring and obtaining new customers. I work closely with my sales representatives and log all new opportunities through Salesforce.com. I have over 4 years of experience with customer services/sales, during which I have excelled in. My time with Corning, I was trusted to work remotely and exceed my daily requirements as a CSR and SDR. I think each role I have been in over the past couple years has provided me the perfect skill set for any customer facing position, making me your ideal candidate.
N/A - Currently Unemployed
View- Employees:
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UnemployedN/A - Currently Unemployed Aug 2019 - Present
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Sales DevelopmentCorning Incorporated Sep 2018 - Aug 2019Charlotte, North Carolina AreaSales Development Representative -Actively listened, assessed, clarified, validated, and communicated customer needs throughout the early stages of opportunities-Conducted biweekly calls with Field Sales Engineers to align new business strategies to help build our pipeline-Engaged in social selling techniques to build relationships with potential customers, shared relevant content to attract the interest of connections, and used search functions to uncover new leads-Used Salesforce.com to document all newly uncovered opportunities and estimate business potential. Logged all activities and generated reports to analyze and track metrics-Trained new hires on organization best practices for cold calling/emails, use of LinkedIn, software integrations, time management skills, and Excel functionality -
Customer Service RepresentativeCorning Optical Communications Jul 2016 - Sep 2018Hickory/Lenoir, North Carolina AreaCustomer Care Representative-Managed high priority company accounts by enhancing customer experience and assisting with purchasing opportunities promptly -Managed multiple million-dollar orders each month through two major distribution partners by working with the plant to monitor bulk cable orders-Processed Wireless Return as a volunteer member for the Wireless RMA team for all of Customer Care-Trained Wireless techs on the Wireless Return process in Herndon, VA-Volunteered as a member of the After Hours team, covered customer care calls after 7 PM week days and 24 hrs during weekend.
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Management TraineeEnterprise Rent-A-Car Dec 2015 - Jul 2016Morganton, Nc-Upsold coverage for rentals by carefully explaining the benefits each coverage plan had that I assessed was applicable to different customers based on their expressed pain points-Led business to business calls to keep good relationships with our corporate accounts-Ran branch day-to-day business successfully by greeting every customer with a welcoming smile, initiating conversation, and offer assistance for renting opportunities -
Intern Outreach Program CoordinatorMusclerx May 2015 - Aug 2015Hickory, Nc-Led business to business calls to schedule educational “Lunch-N-Learns” -Created and delivered presentations for “Lunch-N-Learns” at local doctor’s offices to educate staff on the health benefits of incorporating medical massage into their wellness programs.-Orchestrated a wellness event by networking with local health and fitness vendors-Educated people at local health fairs on the benefits of medical massage and other healthy life practices
Logan Kingham Skills
Logan Kingham Education Details
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Graduated
Frequently Asked Questions about Logan Kingham
What company does Logan Kingham work for?
Logan Kingham works for N/a - Currently Unemployed
What is Logan Kingham's role at the current company?
Logan Kingham's current role is Highly motivated former Sales Development Representative with experience in Customer Service eagerly looking for my next remote career opportunity..
What schools did Logan Kingham attend?
Logan Kingham attended East Carolina University.
What skills is Logan Kingham known for?
Logan Kingham has skills like Leadership, Fiber Optics, Consultative Selling, Social Media, Public Speaking, Fiber Optic Cable, Data Center, Sales, Microsoft Powerpoint, Event Planning, Structured Cabling, Fiber.
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