Logan Kiser Email & Phone Number

Fort Mill, South Carolina, United States

• Ensured adherence to federal and state regulations by reviewing and approving financial disclosure submissions from registered representatives, maintaining a high standard of accuracy and compliance.
• Collaborated with cross-functional teams to develop, update, and implement compliance policies and procedures that align with industry standards and regulatory requirements.
• Monitored compliance activities and prepare detailed reports for management, highlighting key findings, trends, and recommendations for enhancing compliance practices.
• Provided training and support to internal stakeholders on compliance-related matters, fostering a culture of compliance and awareness throughout the organization.
• Conducted thorough assessments of compliance risks associated with financial products and services, identifying areas for improvement and implementing corrective actions as necessary.
• Analyzed compliance issues and escalate concerns as needed, working closely with legal and regulatory teams to ensure timely resolution and adherence to best practices.

Fort Mill, South Carolina, United States

• Manage and coordinate the daily operations, including shipping and receiving, inventory management, order fulfillment, and returns processing
• Plan and prioritize work assignments for the team to ensure optimal workflow and productivity
• Train and Supervise team members and new hires on proper warehouse procedures, safety protocols, and company policies
• Monitor and enforce compliance with standard operating procedures (SOPs) to maintain quality control and accuracy of inventory
• Coordinate with other departments, to ensure smooth operations and timely order fulfilment
• Identify areas for process improvement and implement efficient warehouse practices to enhance productivity and cost-effectiveness

Orlando, Florida, United States

• Assisted and supported co-workers and clients with technical issues across environments
• Adjusted appointments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
• Effectively managed inbound support requests via Dialpad, HubSpot, and email channels
• Administration of Teams, Outlook, HubSpot, and other tools
• Successfully performed driver updates for banking equipment on over 200 client computers with a 100% satisfactory rating from all client submitted surveys.
• Supported renewals by cultivating customer relationships through every interaction and engaging with customers through any questions or issues that arose

Spokane, Washington, United States

Provided L1 and L2 support for technical issues across environmentEffectively managed inbound support requests via Slack, JIRA, RingCentral, Salesforce, FreshDesk and email channels Administration of RingCentral, Slack, Salesforce, and other toolsDocumented policies, procedures, and possible solutions to problems to reduce overall support burden by.

Fort Mill, South Carolina, United States

• Train New-Hires
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Identified inadequate materials and faulty equipment and brought to supervisors' attention.
• Maintained accurate inventory records to provide data for use in audits and completion of order requests.
• Operated RF scanners to track merchandise and verify contents of containers.

High School Diploma, Business Administration And Management, General, 3.5 Gpa

Information Technology