Logan Rhoades Email & Phone Number

Longview, Texas, United States

• Direct all aspects of branch operations, including sales, inventory management, and customer service, ensuring alignment with company goals and objectives.• Develop and implement strategic plans to drive revenue growth and expand market share within the assigned territory.• Establish and maintain strong relationships with key clients and stakeholders to understand their needs and preferences, resulting in increased customer satisfaction and loyalty.• Manage a team of sales representatives and support staff, providing guidance, training, and feedback to optimize individual and team performance.• Oversee inventory control processes to ensure adequate stock levels and minimize excess, resulting in improved cash flow and reduced carrying costs.• Analyze market trends and the competitive landscape to identify opportunities for business development and differentiation.• Implement operational efficiencies and cost-saving measures to improve branch profitability while maintaining quality standards.• Ensure compliance with company policies, industry regulations, and safety protocols to mitigate risks and maintain a safe working environment.• Prepare and present regular reports and performance metrics to senior management, highlighting achievements, challenges, and recommendations for improvement.

Kilgore, Texas, United States

• Oversaw daily operations for a leading distributor in the energy sector, managing supply chain logistics, inventory, and distribution of over 25,000 SKUs to ensure timely delivery and exceptional customer service.• Led continuous improvement initiatives, optimizing operational processes to increase efficiency, reduce costs, and enhance customer satisfaction, aligning with Bell Supply's customer-first philosophy.• Coordinated material handling and inventory management for a variety of projects, large and small, ensuring product availability and accuracy in response to customer needs.• Managed vendor relationships and negotiated contracts with industry-leading manufacturers, securing high-quality MRO products at competitive prices to support Bell Supply's reputation for value.• Monitored inventory levels and implemented stock control measures to reduce excess inventory, improve cash flow, and streamline • Collaborated with sales, procurement, and customer service teams to ensure alignment of operational objectives with customer expectations, ensuring smooth project execution.• Ensured compliance with safety regulations, company policies, and industry standards, maintaining a safe and efficient work environment.• Analyzed operational performance data, identified trends, and recommended process improvements to boost productivity and eliminate operational bottlenecks.• Prepared and presented regular reports on inventory, supply chain performance, and project status to senior leadership, offering insights and recommendations for improvement.

Kilgore, Texas, United States

• Managed a diverse portfolio of accounts, building and maintaining strong relationships with customers in the energy sector to ensure high levels of satisfaction and repeat business.• Provided consultative sales support by recommending MRO products from Bell Supply's comprehensive line of over 25,000 SKUs, tailored to customer needs and project specifications.• Collaborated with cross-functional teams, including operations and inventory management, to ensure the timely delivery of products and seamless coordination for large and small-scale projects.• Achieved and consistently exceeded sales targets by identifying new business opportunities, upselling products, and expanding Bell Supply's market share in the energy sector.• Negotiated contracts and pricing with customers while maintaining competitive margins and delivering value-added solutions in line with Bell Supply’s customer-first approach.• Monitored industry trends and competitor activity, adapting sales strategies to identify growth opportunities and ensure Bell Supply remained a preferred distributor.• Provided expert product knowledge and recommendations, working with manufacturers to stay updated on new product offerings and best practices.• Delivered exceptional customer service by addressing inquiries, resolving issues, and ensuring that all customer orders were completed accurately and on time.• Tracked and reported on sales performance, pipeline progress, and key metrics to senior management, offering insights into potential areas for process improvement.

Kilgore, Texas, United States

• Managed inbound sales inquiries and processed orders for a wide range of industrial hose products and related accessories, providing timely and accurate quotes to customers.• Developed strong relationships with both new and existing clients, offering product recommendations and tailored solutions to meet specific needs in various industries, including oil and gas.• Worked closely with the outside sales team to support customer accounts and ensure seamless communication between the sales department and operations.• Processed sales orders and coordinated order fulfillment, ensuring accuracy in product selection, pricing, and delivery schedules.• Provided exceptional customer service by answering product questions, resolving issues, and following up on pending orders to ensure customer satisfaction.• Achieved sales targets by consistently identifying upselling and cross-selling opportunities, increasing sales revenue and customer retention.• Tracked and managed customer accounts in CRM software, maintaining accurate records of customer interactions, sales activity, and follow-up actions.• Collaborated with the inventory and warehouse teams to ensure product availability and on-time delivery, minimizing stockouts and delays.• Monitored market trends and competitor activities, identifying opportunities to expand the company’s customer base and product offerings.• Participated in regular sales meetings and training sessions to improve product knowledge, sales techniques, and overall performance.